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Universal Hyundai
Orlando, FL
4,245 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,245 reviews
April 16, 2016
Great purchasing experience From the begining Juan Morales was very friendly and helpful. Landed me on the car I wanted and made me change my perception on buying cars. From the begining Juan Morales was very friendly and helpful. Landed me on the car I wanted and made me change my perception on buying cars. More
by seijo2672
Verified Customer
April 16, 2016
Great service Jonathan was a enthusiastic and ready to help us on our needs. I will recommend my friends to visit Hyundai Universal for good deals and great custo Jonathan was a enthusiastic and ready to help us on our needs. I will recommend my friends to visit Hyundai Universal for good deals and great customer service. More
by jsmedina58
Employees Worked With
Jonathan Cruz
April 15, 2016
Very happy Car Parent i would like to commend this dealership with his professionalism, cleanliness, and helpful staff throughout the whole process. my previous car dealers i would like to commend this dealership with his professionalism, cleanliness, and helpful staff throughout the whole process. my previous car dealership was holler hyundai, however because of my wonderful sales agent, Nikki she brought over to Universal another client and i can honestly say that i will recommend any new buyers to this dealership. More
by dtabaco76
April 15, 2016
AMAZING PLACE TO BUY YOUR CAR ❤️❤️ Darrin is amazing, he looked for what would fit me starting from my budget all the way to what was more comfortable for my persona. You go Darrin!!!! Darrin is amazing, he looked for what would fit me starting from my budget all the way to what was more comfortable for my persona. You go Darrin!!!! More
by sheyli97
Employees Worked With
Darrin
April 14, 2016
Traveled Over 1,000 Miles & John Booth's the MAN!!!!!!!!!! I travel to Kissimmee, FL several times per year for business and pleasure. Every so often, I would visit car dealerships in FL because the prices are I travel to Kissimmee, FL several times per year for business and pleasure. Every so often, I would visit car dealerships in FL because the prices are more competitive here than back in the Northeast. Meeting John Booth of Universal Hyundai was a godsend. He treated me with respect and was very professional from start to finish. Sure I spend several hours at the dealership, but it was very informative and well worth it after purhasing a Sonata Hybrid Limited. Mr. Booth would answer all the questions I have and would also give his professional perspectives. My respect for him was earned, which he certainly did proven by his attitude and action. Thank you John Booth for great services and an awesome deal. My wife would also want to thank you in person the next time we are in town. Keep up the good work!! More
by PeterY
Employees Worked With
April 14, 2016
Review Loved the help and service I got here. They worked very hard to get me the best deal possible with the budget and trade in I came in with. Thank you s Loved the help and service I got here. They worked very hard to get me the best deal possible with the budget and trade in I came in with. Thank you so much! More
by gsnfan12
Employees Worked With
Bautista
April 14, 2016
Hyundai purshase Everything went great. The service was excellent. Had a good experience. Your employee made me feel welcome, he took his time with me. Will refer per Everything went great. The service was excellent. Had a good experience. Your employee made me feel welcome, he took his time with me. Will refer person to you. More
by minepere49
April 14, 2016
very good experience buying my first new car Klay Lazo was wonderful in helping me buy my first brand new car. He provided ample information about the car i was buying and made the process of suc Klay Lazo was wonderful in helping me buy my first brand new car. He provided ample information about the car i was buying and made the process of such an important decision for me less stressful. More
by danapaladii
Employees Worked With
Klay Lazo
April 12, 2016
Great!!! they were pretty friendly and professional people,this is my favorite dealership,I just love everything from here.I'm very excited with this purshase, they were pretty friendly and professional people,this is my favorite dealership,I just love everything from here.I'm very excited with this purshase, everything went so far so good. More
by tomassini3083
Employees Worked With
Carlos Garces
April 12, 2016
Amazona experiencia Inrecomended 100% the dealer and carlos Garcés se have great deal and excelente customer service go ask for them you will have a great experience Inrecomended 100% the dealer and carlos Garcés se have great deal and excelente customer service go ask for them you will have a great experience More
by marcialbalza
Employees Worked With
Jose cepeda, Carlos Garces
