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Universal Hyundai

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.5
4,265 Reviews
Dear Valued Customer, Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida. Our Mission Statement With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission. Our e-Team Professionals We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing! Why Buy at Universal Hyundai? During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here: Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando. Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership. State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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12801 South Orange Blossom Trail

Orlando, FL

32837

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Showing 4,265 reviews

April 07, 2016

New vehicle Excellent attention to me and my family. Teodoro was very professional and answered all my questions. I will definitely return if I have to buy anothe More

by javier_g_lopez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teodoro Seminario
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Apr 11, 2016 -

Universal Hyundai responded

Dear javier_g_lopez, Thank you for taking your time to leave us your positive comments. We are happy to hear that you had a positive sale experience with us. We are looking forward to serving all of your automotive needs in the future.

April 07, 2016

Excellent service Our experience was AWESOME...Klay was,so helpful ,we will definitely recommend Klay to anyone purchasing a vehicle.He made our buying experience pleas More

by alainails100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klayfhord Lazo
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Apr 11, 2016 -

Universal Hyundai responded

Dear alainails100, Thank you for your business and taking your time to leave us your positive comments. We are happy to hear that our staff provided you with a positive sales experience. We are looking forward to serving all of your automotive needs in the future.

April 07, 2016

Awesome You guys treated me and my family very well thank you very much for your amazing service I am proud to purchase a vehicle from you guys . More

by coachbobby03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandra Martinez
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Apr 11, 2016 -

Universal Hyundai responded

Dear coachbobby03, Thank you for your comments. It is important to us that you have a positive experience with us during the decision making process and we are happy to hear that we have another satisfied customer. We are looking forward to serving all of your automotive needs in the future.

April 07, 2016

awesome day I had a great experience, did not take all day, I got what I wanted for the price I wanted. I have been a costumer for a long time and through many ca More

by dricadiniz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cruz
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Apr 11, 2016 -

Universal Hyundai responded

Dear dricadiniz, Thank you for your business. We are delighted to hear that you had a positive experience with us. We are looking forward to serving all of your automotive needs in the future.

April 07, 2016

Satisfied customer Great service John Booth was friendly. He showed a lot of concern for my needs. He went the extra mile to make sure I got the. Car I wanted. More

by l54luther54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Booth
Report | Print
Apr 11, 2016 -

Universal Hyundai responded

Dear l54luther54, Thank you for your business. We are delighted to hear that you had a positive experience with us. We are looking forward to serving all of your automotive needs in the future.

April 06, 2016

Mr Pedro The best customer service and experience. They are professional , polite and kind. Was very good time, they work with my credit score and they try to More

by ingridproenza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Tavares
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Apr 11, 2016 -

Universal Hyundai responded

Dear ingridproenza, Thank you for your business and taking your time to leave us your positive comments. We are happy to hear that our staff provided you with a positive sales experience. We are looking forward to serving all of your automotive needs in the future.

April 06, 2016

Excellent I was very happy with the service. They went above and beyond, making sure that I get what I was looking for. I will recommend this leader to all my f More

by tamijackson80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Tavares
Report | Print
Apr 11, 2016 -

Universal Hyundai responded

Dear tamijackson80, Thank you for taking your time to leave us your positive comments. We are happy to hear that you had a positive sale experience with us. We are looking forward to serving all of your automotive needs in the future.

April 06, 2016

Amazing dealership My VIP manager Cesar Alegre was in my opinion the best consultant I have ever had the privilege of meeting. His director Roberto, F&I, the hole univer More

by lfabreu0947
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Alegre
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Apr 11, 2016 -

Universal Hyundai responded

Dear lfabreu0947, Thank you for your business. We are delighted to hear that you had a positive experience with us. We are looking forward to serving all of your automotive needs in the future.

April 05, 2016

excellent I was well taking care of. Happy with my new car and looking forward for an excellent service. I had a Hyudai for 4 and have was treated very well. I More

by irisramirez1952
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guillermo Faria
Other Employees : Cesar Alegro y Carlos de Jesus, Carlos Garces, Ralph Simon
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Apr 11, 2016 -

Universal Hyundai responded

Dear irisramirez1952 , Thank you for your comments. It is important to us that you have a positive experience with us during the decision making process and we are happy to hear that we have another satisfied customer. We are looking forward to serving all of your automotive needs in the future.

April 05, 2016

Love Universal Hyundai! I had the BEST and most pleasant car-buying experience at Universal Huundai! Everyone was friendly, professional, and made me feel important. I will d More

by bsottile
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan, Felix Matos
Report | Print
Apr 11, 2016 -

Universal Hyundai responded

Dear bsottile , Thank you for your business. We are delighted to hear that you had a pleasant car-buying experience with us. We are looking forward to serving all of your automotive needs in the future.

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