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Universal Hyundai

Orlando, FL

4.5
4,267 Reviews
Dear Valued Customer, Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida. Our Mission Statement With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission. Our e-Team Professionals We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing! Why Buy at Universal Hyundai? During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here: Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando. Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership. State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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12801 South Orange Blossom Trail

Orlando, FL

32837

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Showing 4,267 reviews

January 19, 2016

HAD A GREAT EXPERIENCE I HAD A GREAT EXPERIENCE. STAFF WAS FRIENDLY AND ATTENTIVE! MY SALES PERSON DID NOT PRESSURE ME AND WAS WARM AND FRIENDLY AS WELL AS KNOWLEDGEABLE. I More

by JINETHHERNANDEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ALEXANDRA MARTINEZ
Jan 19, 2016 -

Universal Hyundai responded

Thank you for taking the time to rate and review your experience here at Universal Hyundai! We truly appreciate all of the positive and encouraging feedback from our valued guests! So happy to hear that you enjoyed your time spent with Alexandra and that you are confident enough in our products and services to refer Universal Hyundai and Alexandra to your friends and family! Congratulations on your new Hyundai and all the best from the staff and team at Universal Hyundai!

January 19, 2016

Exactly what I was looking for John Booth helped me find exactly what I was looking for. He was a great salesman and was great to work with. I would recommend this dealership to any More

by MichaelWilson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 19, 2016 -

Universal Hyundai responded

Thank you Michael! We appreciate you taking the time to rate and review us and let us know that you enjoyed your experience with John Booth! Hope you are enjoying your new car! We look forward to helping you when you are ready to return for your next vehicle! Best wishes from the entire staff and team at Universal Hyundai!

January 19, 2016

The best sale person to buy from in Orlando ,Florida John was friendly and was down to earth Never selling but trying to be a advisor and a friend Always keep coming to him and his great service More

by WA_711
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Juan Colon
Jan 19, 2016 -

Universal Hyundai responded

Congratulations on your new Hyundai and thank you for taking the time to rate and review your experience. We are always happy to hear about our team taking excellent care of our valued guests! We strive to do nothing more than please! Enjoy your new Hyundai!

January 18, 2016

Car Buying I had a wonderful experience here at Universal Hyundai! All of my questions were answered and they were very knowledgeable! John Booth was awesome and More

by Alexisann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Booth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Perez
Jan 18, 2016 -

Universal Hyundai responded

Congratulations on the purchase of your new Hyundai! We are so pleased to receive the feedback we do from our satisfied clients! Thank you for sharing your review with us and best of luck to you for 2016! We look forward to helping you out in the future! Thanks again from the staff and team at Universal Hyundai!

January 18, 2016

new car lease with Jarred Letofsky thank you to Jarred Leftosky who made our new lease of a 2016 Hyundai Sonata a pleasant and comfortable experience ! Thank you John &Bernie - Kissimm More

by jaboP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Leftofsky - sales, Ron Thomas
Jan 18, 2016 -

Universal Hyundai responded

Thank you for taking the time to rate and review your experience here at Universal Hyundai! Hope that you enjoy your new Sonata to the fullest! Best wishes from the staff and team at Universal Hyundai!

January 18, 2016

2016 Best Car Experience John Booth is the best dealer and made everything really easy to understand. He was funny and made the process of buying my first car the best! More

by Christyyhere21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 18, 2016 -

Universal Hyundai responded

Congratulations on the purchase of your new Hyundai! Thank you for allowing us the opportunity to earn your business and for taking the time to rate and review your experience! We are so happy to see that John made your first purchase a fun and positive one! Best wishes to you from the entire staff and team at Universal Hyundai!

January 18, 2016

Looking for a care for my 17-year old John Booth was excellent and took several test drives with us to make sure we found the car that was right for our budget and for safety for our son t More

by tmiles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Booth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2016 -

Universal Hyundai responded

We are so happy to hear that you are genuinely pleased with Universal Hyundai and the experience that you had with John Booth! As it is evident with several of our reviews, John always goes above and beyond not just for the sale but for the relationship! Thanks for taking the time to rate and review us and for allowing Universal Hyundai to earn your business! Welcome to the Universal Hyundai family of customers for life!

January 17, 2016

Thanks a lot Gracias a todo el equipo de Univesal Hyuday y al Sr Luis Reyes por su excelente atencion y por hacer uno de mis sueños realidad Gracia una vez mas Uni More

by jeshabel rosario
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Cepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Reyes
Jan 18, 2016 -

Universal Hyundai responded

Estamos encantados de saber que haya disfrutado de verdad su compra de Universal Hyundai y que nuestros representantes eran capaces de hacer que sea una experiencia suave y agradable. Felicitaciones por la compra de su nuevo coche! Todo lo mejor del personal en Universal Hyundai.

January 16, 2016

Best dealer in Orlando Universal Hyundai/Nissan provided exceptional service and went above and beyond to get the deal done. If you're in need of a car go pay them a visit. More

by goseejohnbooth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
January 15, 2016

Excellent I had a great experience buying my vehicle at Universal Hyundai. I want to thanks Carlos Roman for his help and professionalism. I will definitely buy More

by SAMARY20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 15, 2016 -

Universal Hyundai responded

Congratulations on your new Hyundai! Thank you for your business and for taking the time to share your review on your experience here and with Carlos! Best of luck to you and yours from the entire staff and team at Universal Hyundai!

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