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Universal Hyundai
Orlando, FL
4,267 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,267 reviews
January 15, 2016
2016 Cesar definitely was a great help. He made sure that me and my family knew every option that we had. My mom liked the service so much that she is cons Cesar definitely was a great help. He made sure that me and my family knew every option that we had. My mom liked the service so much that she is considering trading in her car at universal Hyundai. More
by NILSARODRIGUEZ64
Verified CustomerEmployees Worked With
Cesar Alegre
January 14, 2016
Great Buying Experience Dealer service was overall Great I would recommend Klay to anybody , my experience was throughout the process was absolutely perfect overall no hassle Dealer service was overall Great I would recommend Klay to anybody , my experience was throughout the process was absolutely perfect overall no hassles at all More
by ELECTRIC.JSPARKS
Employees Worked With
Charlie Peets, Klayfhord Lazo
January 14, 2016
good experience This is no the firts time that i buy a car at Nissan Hyundai, José Cepeda is always there for us. Thanks for your help. This is no the firts time that i buy a car at Nissan Hyundai, José Cepeda is always there for us. Thanks for your help. More
by BETTYENARVAEZ
January 14, 2016
Purchase of New Car very patient with a widowed senior who was buying a car on own for the first time allowed time to look around, explained things well, very patient with a widowed senior who was buying a car on own for the first time allowed time to look around, explained things well, More
by Dee1961
Employees Worked With
January 14, 2016
Adam is awesome! This is my second vehicle and Adam has helped me both times. Kudos your the man! Thank you again for all of your hard work! This is my second vehicle and Adam has helped me both times. Kudos your the man! Thank you again for all of your hard work! More
by Jessrod
Employees Worked With
January 14, 2016
John Booth awsome ! The best experience of my life ! Friendly staff and Warm smile ! I enjoy the time at the dealetship and would recommend to all my friends and family The best experience of my life ! Friendly staff and Warm smile ! I enjoy the time at the dealetship and would recommend to all my friends and family More
by NWASSON
Employees Worked With
January 13, 2016
Exceptional Overall an awesome experience. One of the best I've ever had at a dealership. Will definitely recommend this place. Thank you and keep up the good wor Overall an awesome experience. One of the best I've ever had at a dealership. Will definitely recommend this place. Thank you and keep up the good work. More
by MESSENGER3028
January 13, 2016
Best way to buy a second car Jinny Min was such amazing help for buying my second var she didn't rush me into anything was willing to take her time and help me get into the car th Jinny Min was such amazing help for buying my second var she didn't rush me into anything was willing to take her time and help me get into the car that fit me best . She's such an amazing sells person i could not say thay enough! Very friendly and even spent some time with my daughter while I was finishing up the paper work . Universal Hyundai is the place to buy especially with Jinny. I will be recommending her to everyone that is looking to buy a vehicle. More
by MOMO_1108
Employees Worked With
Jinny Min, Marouane Bennani
January 13, 2016
Great experience. This is my third vehicle Great experience buying a car. All the staff was very knowledgeable and never pushy to seek you a car. Great deal. Good people. Who could ask for anyt Great experience buying a car. All the staff was very knowledgeable and never pushy to seek you a car. Great deal. Good people. Who could ask for anything more. THANKYOU More
by SGRIMALDI123
Employees Worked With
Johnathan cruz, Juan Colon
January 13, 2016
Stupendous Service! Jonathan Cruz was absolutely incredible throughout the entire process! When we arrived, we did not want to be pressured and followed around. Instead, Jonathan Cruz was absolutely incredible throughout the entire process! When we arrived, we did not want to be pressured and followed around. Instead, he said "If you have any questions, just let me know" and did not pressure us. He was very friendly and informative about what I was interested in and even took the time to get to know me a bit better. This was my first time signing for a car and with all the help I had, was such an amazing experience. Jonathan took the time to find the best option for us and took a step further in advance as I went to look at cars, not expecting to be driving one away the same day. I highly recommend not only this location, but Jonathan Cruz as well! More
by Brittany
Employees Worked With
Jonathan Cruz
