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Universal Hyundai
Orlando, FL
4,289 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,289 reviews
January 13, 2016
Great experience. This is my third vehicle Great experience buying a car. All the staff was very knowledgeable and never pushy to seek you a car. Great deal. Good people. Who could ask for anyt Great experience buying a car. All the staff was very knowledgeable and never pushy to seek you a car. Great deal. Good people. Who could ask for anything more. THANKYOU More
by SGRIMALDI123
Verified CustomerEmployees Worked With
Johnathan cruz, Juan Colon
January 13, 2016
Stupendous Service! Jonathan Cruz was absolutely incredible throughout the entire process! When we arrived, we did not want to be pressured and followed around. Instead, Jonathan Cruz was absolutely incredible throughout the entire process! When we arrived, we did not want to be pressured and followed around. Instead, he said "If you have any questions, just let me know" and did not pressure us. He was very friendly and informative about what I was interested in and even took the time to get to know me a bit better. This was my first time signing for a car and with all the help I had, was such an amazing experience. Jonathan took the time to find the best option for us and took a step further in advance as I went to look at cars, not expecting to be driving one away the same day. I highly recommend not only this location, but Jonathan Cruz as well! More
by Brittany
Employees Worked With
Jonathan Cruz
January 12, 2016
Wonderful guy he help get my new car and I will recommend Klay to all my friends clean smart and nice what else I can say I give him a 100 percent good job guy he help get my new car and I will recommend Klay to all my friends clean smart and nice what else I can say I give him a 100 percent good job More
by GURLUK21
Employees Worked With
Klayfhord Lazo
January 10, 2016
Awesome! Purchasing a new car can be extremely challenging but our Sales Representative, Klayfhod Lazo, was extremely informative and made it fun and a smooth Purchasing a new car can be extremely challenging but our Sales Representative, Klayfhod Lazo, was extremely informative and made it fun and a smooth process. Once we went to financing, Felix Matos was informative, efficient and very pleasant. More
by Debbie
Employees Worked With
Felix Matos, Klayfhord Lazo
January 10, 2016
put me in a turbo Great service I showed john the car I wanted and he helped get me into as promised. I highly recommend anyone to go to him. Great service I showed john the car I wanted and he helped get me into as promised. I highly recommend anyone to go to him. More
by Billy Mcgraw
Employees Worked With
January 09, 2016
Whata fantastic experience Working with Frankie was an awesome experience. He is extremely cordial and courteous. Never any pressure and very willing to go out of his way to ser Working with Frankie was an awesome experience. He is extremely cordial and courteous. Never any pressure and very willing to go out of his way to serve us and our needs. I bought my car from him a year ang and 3 months ago my husband bought a car from him. I also recommended a friend and she bought a new care. By far my best experience ever buying a car. I would highly recommend this dealership. More
by campbell7500
Employees Worked With
Other Employees :
Greg in Service is fantastic always willing to serve, Felix Matos, Juan Colon
January 09, 2016
2 cars so far with this dealer This dealer provide me with my first car and my second car, i will always be grateful for that. I will come back every week to get my car clean. :) This dealer provide me with my first car and my second car, i will always be grateful for that. I will come back every week to get my car clean. :) More
by FCRAMOS.08
Employees Worked With
January 08, 2016
Great Perfect service and good staff the facility nice and a lot of variety of cars to select the cafeteria is great nice nice nice nice Perfect service and good staff the facility nice and a lot of variety of cars to select the cafeteria is great nice nice nice nice More
by MARRERO000
January 07, 2016
Excellent customer service, excellent prices! This was the best car buying experience I've ever had! Mustapha Bernannou is the best salesman in the nation! He's extremely, courteous, professional This was the best car buying experience I've ever had! Mustapha Bernannou is the best salesman in the nation! He's extremely, courteous, professional and attentive to the customers every need. He strives to ensure that every customer leaves the dealership as not only a customer but a guaranteed repeat customer!! More
by NJANEER
Employees Worked With
P. Stanislov, Mustapha Bernannou
January 07, 2016
2016 One of the best dealers. I would recomend in the service deparment more refreshfment for customers while they wait. other than that everything is perf One of the best dealers. I would recomend in the service deparment more refreshfment for customers while they wait. other than that everything is perfect More
by CRUTAS77
