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Universal Hyundai
Orlando, FL
4,322 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,322 reviews
January 08, 2016
Great Perfect service and good staff the facility nice and a lot of variety of cars to select the cafeteria is great nice nice nice nice Perfect service and good staff the facility nice and a lot of variety of cars to select the cafeteria is great nice nice nice nice More
by MARRERO000
Verified Customer
January 07, 2016
2016 One of the best dealers. I would recomend in the service deparment more refreshfment for customers while they wait. other than that everything is perf One of the best dealers. I would recomend in the service deparment more refreshfment for customers while they wait. other than that everything is perfect More
by CRUTAS77
January 07, 2016
Excellent customer service, excellent prices! This was the best car buying experience I've ever had! Mustapha Bernannou is the best salesman in the nation! He's extremely, courteous, professional This was the best car buying experience I've ever had! Mustapha Bernannou is the best salesman in the nation! He's extremely, courteous, professional and attentive to the customers every need. He strives to ensure that every customer leaves the dealership as not only a customer but a guaranteed repeat customer!! More
by NJANEER
Employees Worked With
P. Stanislov, Mustapha Bernannou
January 06, 2016
New Hyundai Santa Fe Jinny Min made this the simplest and the most pleasurable experience I have ever had buying a vehicle. From the start she was courteous and knowledgea Jinny Min made this the simplest and the most pleasurable experience I have ever had buying a vehicle. From the start she was courteous and knowledgeable on the vehicle's I was looking for. She is a great no nonsense sales person. She made buying a car fun and for the first time I enjoyed buying one. Jacob was a great sales manager and together they are a great team. Thank you so much Jinny Min until next time. More
by Wayne
January 05, 2016
Our purchase was quick and easy Our new car purchase was quick and easy. Jinny made us feel welcome and answered all of our questions. She had our new car ready and even set up the B Our new car purchase was quick and easy. Jinny made us feel welcome and answered all of our questions. She had our new car ready and even set up the Bluetooth for my phone! More
by Galfiz
Employees Worked With
Jinny Min
January 05, 2016
New 2016 Hyundai Genesis I gave Universal 5 stars due to the ease of test driving, knowledge of my sales person Jinny Min. I was also impressed with how they dealt with me on I gave Universal 5 stars due to the ease of test driving, knowledge of my sales person Jinny Min. I was also impressed with how they dealt with me online. Mike Perez was very helpful. Love my new car and hope the service center is as good as front line sales team when I bring it in for service. More
by Scott P
Employees Worked With
Jinny Min
January 05, 2016
He is a excellent salesman great man I will tell my friends and family to go by him He did all he can to get me a new car awesome guy Thank u again for everything Klay I will tell my friends and family to go by him He did all he can to get me a new car awesome guy Thank u again for everything Klay More
by Gurl21
Employees Worked With
Klayfhord Lazo
January 04, 2016
My first Hyundai Great shopping experience buying my first car. No pressure, got the opportunity to look around and view different cars. Everything was completed in a Great shopping experience buying my first car. No pressure, got the opportunity to look around and view different cars. Everything was completed in a timely manner. Loving my first car and have no regrets on the amazing deal I received during the Hyundai holiday sale! More
by Ndiaz37
January 02, 2016
The best car buying experience I have ever had! Excellent experience. Adam Revak, my sales consultant, was wonderful to work with - he explained all of the features of the car to include the indent Excellent experience. Adam Revak, my sales consultant, was wonderful to work with - he explained all of the features of the car to include the indented front seats so that passengers in the rear seats had room to stretch out their legs. He programmed my Bluetooth, reviewed the service and features of the car via the booklet, showed me all the workings of the dials and buttons on the dashboard, explained the tire pressure and that the tires are not filled with air. He went over every inch of the car and added that if I had any questions once returning home to let him know. My husband was also very impressed. Just everything - it was truly the best car buying experience I have ever had! Thanks again and I look forward to many years with my Hyundai! Caroline Farnham More
by ULTRARIDERS3
Employees Worked With
Adam Revak. I was introduced to the service staff, but I don't recall the names - sorry
December 31, 2015
Awesome experience Really easy going friendly customer experience, Frankie did a great job, answered all my questions and I love my sonata! So many great things about it Really easy going friendly customer experience, Frankie did a great job, answered all my questions and I love my sonata! So many great things about it! Also Juan his manager made me feel very comfortable and made sure I was taken care of. Definitely recommend everyone if they are in the market More
by Anything11
