Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Universal Hyundai
Orlando, FL
4,245 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,245 reviews
September 17, 2015
the Best Ever! This was the best buying experience I ever had in my entire 62 years of life. Hector was so professional. He made it go straight forward from the st This was the best buying experience I ever had in my entire 62 years of life. Hector was so professional. He made it go straight forward from the start! Thanks Hector! Tony Guy More
by TONYGUY53
Verified CustomerEmployees Worked With
September 16, 2015
My Unplanned purchase I went there just to look....and ended up buying a new sonata and traded in my 2009 Sonata,, I had a very pleasant experience with Terrance and so did I went there just to look....and ended up buying a new sonata and traded in my 2009 Sonata,, I had a very pleasant experience with Terrance and so did my wife....thank you. More
by MIKEBENCZ
Employees Worked With
Terrance
September 16, 2015
great service This dealer is amazing. They help me in everything and take the time to explain.I will always recommend this dealer. Andres and Ozzie are Rock! This dealer is amazing. They help me in everything and take the time to explain.I will always recommend this dealer. Andres and Ozzie are Rock! More
by PROMOV
Employees Worked With
Andres (service) Ozzie (sales) are the best. They made everything possible so we had a great experience.
September 15, 2015
Great experience Adam Karlski was my sales rep and he is absolutely fantastic! I had the best experience with him and universal Hyundai. Would definitely buy from him Adam Karlski was my sales rep and he is absolutely fantastic! I had the best experience with him and universal Hyundai. Would definitely buy from him again! More
by JOSHUADIAZ35
September 13, 2015
5th Car Purchased From This Dealership Best dealership to work with. They give you just what you want and work with you to get the deal done. The guarantee gives you peace of mind. Best dealership to work with. They give you just what you want and work with you to get the deal done. The guarantee gives you peace of mind. More
by BIERNASKIC
September 11, 2015
Great buying experience The salesman Joel Rivas was excellent, he was courteous,and friendly answered all my questions, very knowledgeable on the product he was selling. The The salesman Joel Rivas was excellent, he was courteous,and friendly answered all my questions, very knowledgeable on the product he was selling. The manager Jacob was able to work with us in finding the right amount that I could finance the vehicle. Overall I left very satisfied and will recommend people to come in if they are interested in buying a Hyundai vehicle More
by CERIVER
September 11, 2015
GREAT ALL AROUND GREAT PLACE, GREAT STAFF, THANKS ALOT GUYS! WILL DEF BE BACK!! I LOVE MY CAR, AND IT RIDES WELL AND IT WAS DEF A GREAT UPDATE FROM MY PREVIOUS MODEL GREAT PLACE, GREAT STAFF, THANKS ALOT GUYS! WILL DEF BE BACK!! I LOVE MY CAR, AND IT RIDES WELL AND IT WAS DEF A GREAT UPDATE FROM MY PREVIOUS MODEL More
by ARVJR
Employees Worked With
Felix Matos, Charlie Peets, Robert Stumpf
September 11, 2015
Fantastic customer service!! I had a wonderful experience with Universal Hyundai. Great staff and an overall exceptional experience with my sales person Pedro Tavarez. I will defi I had a wonderful experience with Universal Hyundai. Great staff and an overall exceptional experience with my sales person Pedro Tavarez. I will definitely recommend my family and friends to visit Pedro. More
by ZEMOG14
Employees Worked With
Pedro Tavares
September 10, 2015
awesome Robert was awesome helping me find a car that fit my needs. I will tell my family and friends to go to him.overall what a good experience... Robert was awesome helping me find a car that fit my needs. I will tell my family and friends to go to him.overall what a good experience... More
by SHAKEMASALISBURY
Employees Worked With
Robert Stumpf
September 08, 2015
Great staff Very helpful amd friendly staff. My wife amd I found a car exactly right for our needs. We now have a nice and reliable car. Very helpful amd friendly staff. My wife amd I found a car exactly right for our needs. We now have a nice and reliable car. More
by MYREALTORCHARLIE
Employees Worked With
Carlos Garces
