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Universal Hyundai - Service Center

Orlando, FL

2.7
169 Reviews

169 Reviews of Universal Hyundai - Service Center

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May 06, 2021

Rhoda is the BEST! she is always on her game even through all the Hussle and Bustling going on. she never makes her customers feel like they aren't important. she multitasks very well. a true super star, and More

by louieslady1973
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rhoda Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021 -

Universal Hyundai responded

Thank you for such a kind review. We are delighted to hear about your great experience with us.

May 06, 2021

Excelente buen trato y comunicación por parte del trabajador que me atendió Sr. Gregory Gilbert en el departamento de servicio y mantenimiento de Universal Hyundai More

by RAMREY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gilbert Gregory
May 10, 2021 -

Universal Hyundai responded

Muchas gracias!

May 06, 2021

The service was outstanding. It was fast and professional. The service manager Mr Luis Lopez was very caring about all my vehicle issues and all were fixed. More

by LUIRICAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Lopez
May 10, 2021 -

Universal Hyundai responded

Thank you for this kind review, much appreciated!

May 06, 2021

Great service ! Amazing staff! I enjoy coming here and will definitely recommend family and friends to come here for there next vehicle purchase for sure More

by jesmaraa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rhoda Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andres Garces
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giovanni Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gilbert Gregory
May 10, 2021 -

Universal Hyundai responded

We appreciate this wonderful review and you taking the time to share your experience with us. Take care!

May 06, 2021

Yami is so helpful and attentive. So happy she is my service advisor! She’s made car troubles a lot less stressful to deal with. More

by sdbrownmsn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yami
May 10, 2021 -

Universal Hyundai responded

Thank you for this kind review, much appreciated!

May 06, 2021

Rhoda offers great customer service, very friendly, and positive energy. She got my car in and out as quickly as possible. Very good experience and will come back again and recommend Thanks More

by LARRYCARSALES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rhoda Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021 -

Universal Hyundai responded

Thank you, for this wonderful review!

May 06, 2021

Amazing amazing work! Very happy with my car and for the Greg who kept me up to date with everything! Thank you to everyone at Universal Hyundai! More

by Scarlett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gilbert Gregory
May 10, 2021 -

Universal Hyundai responded

Thank you for this kind review, much appreciated!

May 06, 2021

I was waiting 1 hour on the line and no one tell me nothing or ask me nothing I got my Apple at 10:45 and I get services at 11:48 plus I have to show up because they don’t call me on time my car has mo More

by Mconcepcion0228
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John
May 06, 2021

I know a lot people people bring their vehicles here, which is how I excuse this, but I just wish service was quicker. You have to cut a block of hours of your day to get something done. More

by ibchuck7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaid was great
May 10, 2021 -

Universal Hyundai responded

Thank you for sharing your feedback with us.

May 06, 2021

Andrés solved my problem, he helped me more than I expected and he is always willing to help me. I think he is excellent in customer service More

by SANDRAMILENAJM80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres Garces
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021 -

Universal Hyundai responded

We appreciate this wonderful review and you taking the time to share your experience with us. Take care!

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