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Universal Mitsubishi
Sherman Oaks, CA
2,094 Reviews
If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
We offer our customers the utmost in quality vehicles, sales and customer service. Our highly-trained staff members are friendly, knowledgeable and happy to thoroughly answer any questions or concerns you might have regarding billing, payment options, vehicle financing, vehicle availability and more.
Our primary goal is to continue an ongoing commitment to superior service, ensuring the needs of our customers are always met. Please let us know if there is an area in which we can improve our business, as we constantly strive to enhance our Dealership for valued drivers like you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,094 reviews
March 01, 2021
I have been going to Mitsubishi Service center for over 10yrs. They perform the best car service. And Paul making everything easy. A++++ Great Job!!! Thank you Mitsubishi!!! 10yrs. They perform the best car service. And Paul making everything easy. A++++ Great Job!!! Thank you Mitsubishi!!! More
by reshadchoudhury
Verified CustomerEmployees Worked With
February 28, 2021
Paul is amazing!! He gave me as much info as he could over the phone when my car was having problems, told me I was safe to drive to the dealership and quickly looked at my car when I got there. He gave over the phone when my car was having problems, told me I was safe to drive to the dealership and quickly looked at my car when I got there. He gave me the best deal possible and solved my cars problems quickly. Thank you Paul! More
by LucaKingston
Employees Worked With
February 24, 2021
Great service as always. Service members are always friendly and accommodating. Service was very fast and I was in and out in less than an hour. friendly and accommodating. Service was very fast and I was in and out in less than an hour. More
by david.li1usmc
February 22, 2021
I cannot say enough kind things about this dealership service department and how helpful they were to me and my son. Armen went above and beyond to help us out. I live Out of state and was so relieved to service department and how helpful they were to me and my son. Armen went above and beyond to help us out. I live Out of state and was so relieved to find such great people to assist with my sons eclipse. Thank you so much from one very concerned mother and one very thankful son. More
by JoJo22
Employees Worked With
February 18, 2021
Paul and Arman from the service department are great people and they have a great team. Their compassion and care for cars comes out every time I bring my ‘17 Corvette for service. Thank you. people and they have a great team. Their compassion and care for cars comes out every time I bring my ‘17 Corvette for service. Thank you. More
by ALEX B
Employees Worked With
February 17, 2021
Amazing service, very personable and communicative with parts and cost. Would highly recommend them and will definitely come back for future services and tune ups. parts and cost. Would highly recommend them and will definitely come back for future services and tune ups. More
by arenasdevin
Employees Worked With
February 15, 2021
Service techs kept us updated on our repairs. We also appreciated the fact that they provided us with a rental car for the duration of repairs. Keep up the good work. appreciated the fact that they provided us with a rental car for the duration of repairs. Keep up the good work. More
by laylanich
February 15, 2021
Honest and trustworthy guys! I’ve only ever been with Mitsubishi since they were in Glendale and their services are appreciated! Highly recommend this business. Mitsubishi since they were in Glendale and their services are appreciated! Highly recommend this business. More
by HIGUEROS_J
February 14, 2021
Stephanie Viteri helped us last year to get a great car for my wife. She was so helpful and accommodating. She gave us the opportunity to look at all of their affordable cars. She recommended to get the for my wife. She was so helpful and accommodating. She gave us the opportunity to look at all of their affordable cars. She recommended to get the electric car fiat 500e, since the car will be used by a beginner. It's a great car to just drive around town. Some agents will force you to get an expensive car so they could get a commission.. Stephanie is so honest and gave us all the options and ideas about an electric car pros and cons. We decided to get the fiat 500e 2017, the mileage was so low and the car is clean, like new. Thank you again, for your help, Stephanie. You are the best! Stay safe and God Bless. More
by Iloveuorangefiat
Employees Worked With
Stephanie Viteri
February 12, 2021
Great service. Friendly and polite service. It makes a world of a difference. I felt welcome and treated with respect. I spent a reasonable time there. world of a difference. I felt welcome and treated with respect. I spent a reasonable time there. More
by MONARQCOLOR
