Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Universal Mitsubishi
Sherman Oaks, CA
2,089 Reviews
If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
We offer our customers the utmost in quality vehicles, sales and customer service. Our highly-trained staff members are friendly, knowledgeable and happy to thoroughly answer any questions or concerns you might have regarding billing, payment options, vehicle financing, vehicle availability and more.
Our primary goal is to continue an ongoing commitment to superior service, ensuring the needs of our customers are always met. Please let us know if there is an area in which we can improve our business, as we constantly strive to enhance our Dealership for valued drivers like you.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,089 reviews
December 31, 2020
Good service and friendlly to us ,he detailing what service did to the car and makes sure every thing ok. Thank you Mitsubishi good job . service did to the car and makes sure every thing ok. Thank you Mitsubishi good job . More
by CHARITODINGLASAN
Verified CustomerEmployees Worked With
December 31, 2020
Arman is very attentive to my car leaking battery problem. Although it was replaced for just two years and fewer months my car is now working good problem. Although it was replaced for just two years and fewer months my car is now working good More
by ROGERIOBUSTAMANTE
December 30, 2020
Really detailed about the work that my car needed. And helped me to run my car to see if there was anything else my car needed assistance in. helped me to run my car to see if there was anything else my car needed assistance in. More
by LEOBEANS88
Employees Worked With
December 30, 2020
Great team. I called and spoke to Armen and told him I had my Service light come on my 2008 EVO X, which I diagnosed as P0300 - Misfire on Multiple Cylinder. I drove the 50 mins to get to Universal Mitsub had my Service light come on my 2008 EVO X, which I diagnosed as P0300 - Misfire on Multiple Cylinder. I drove the 50 mins to get to Universal Mitsubishi and they started diagnosing the car. Although, this code is random and is not straight forward, Armen's team swapped my NGK Iridium spark plugs between each other and cleaned the hoses as one of the solutions. They tested the car and found no other fault at the time. Great service from the team once again. I highly recommend Universal Mitsubishi for your car needs. They are reasonably priced as well, and offer multiple repair options that provides you with all the info for an informed decision. A++++ service as always. More
by Bamburi
December 27, 2020
All the personnel at Universal Mitsubishi in Duarte is very professional, courteous and very helpful. This location is a hearing Covid-19 rules at all dept (including Waiting Room). very professional, courteous and very helpful. This location is a hearing Covid-19 rules at all dept (including Waiting Room). More
by AKAJEDIKNIGHT45
Employees Worked With
December 24, 2020
Great team of staff! Incredible assistance these hard working people can help you with any questions or concerns about your vehicle. Highly recommended for anyone around the area. working people can help you with any questions or concerns about your vehicle. Highly recommended for anyone around the area. More
by EvoDriverX10
December 23, 2020
Service was great. Paul went above and beyond to locate the tire, while saving me time by fully inspecting my car. I always appreciate his superior service. the tire, while saving me time by fully inspecting my car. I always appreciate his superior service. More
by MARLEENE_H25
Employees Worked With
December 22, 2020
Excellent service and detail to the needs of customers. Paul and the service crew are always going above and beyond to satisfy our needs and to lesson our experience of being without our vehicle. Providing Paul and the service crew are always going above and beyond to satisfy our needs and to lesson our experience of being without our vehicle. Providing a loan car if necessary. Always a pleasant visit with the crew. More
by DARRLYEHAYES
December 20, 2020
I was very impressed with Nick he is very nice and professional, he answered all my questions and he explained everything I dided to know, I would recommend your dealership to all my friends and famil professional, he answered all my questions and he explained everything I dided to know, I would recommend your dealership to all my friends and family. More
by Pfharo55
Employees Worked With
Nick Zohrabi
December 20, 2020
All the employees there are amazing with highly skilled professionalism that goes above and beyond. All the employees there are amazing with highly skilled professionalism in customer service. service. professionalism that goes above and beyond. All the employees there are amazing with highly skilled professionalism in customer service. service. More
by RROD9369311
Employees Worked With
Service Manager
