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Universal Mitsubishi
Sherman Oaks, CA
2,088 Reviews
If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
We offer our customers the utmost in quality vehicles, sales and customer service. Our highly-trained staff members are friendly, knowledgeable and happy to thoroughly answer any questions or concerns you might have regarding billing, payment options, vehicle financing, vehicle availability and more.
Our primary goal is to continue an ongoing commitment to superior service, ensuring the needs of our customers are always met. Please let us know if there is an area in which we can improve our business, as we constantly strive to enhance our Dealership for valued drivers like you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,088 reviews
October 01, 2020
Very great! Paul was very accommodating and took every chance for me to understand every detail about the car and what it needs! I will sure 100% be back! chance for me to understand every detail about the car and what it needs! I will sure 100% be back! More
by DOMINICORCENA
Verified CustomerEmployees Worked With
October 01, 2020
Good service and honest thank you very much when I need your guys I will come back again I will recommend to all my friends your guys I will come back again I will recommend to all my friends More
by Tan Tran
October 01, 2020
Professional, courteous and caring are the words that come to mind about how I was treated. The deal was flawless as is my new car. Thank you. come to mind about how I was treated. The deal was flawless as is my new car. Thank you. More
by tiborimarton
Employees Worked With
Tiki Nikogosian
September 30, 2020
Since 2016 I am Universal Mitsubishi dealer customer. Always when I brought my car for service the staff guys very polite and very professional a specially Service Department specialists. Always when I brought my car for service the staff guys very polite and very professional a specially Service Department specialists. More
by HAYK1971
September 30, 2020
Universal Mitsubishi always has great service. They make you feel at home while you wait. Thank you Armen for the quality customer service you provided. you feel at home while you wait. Thank you Armen for the quality customer service you provided. More
by m_moran55
September 28, 2020
Always a pleasure taking my outlander sport to Universal Mitsubishi. Paul always takes good care of us, his customer service is what keeps me coming back. Mitsubishi. Paul always takes good care of us, his customer service is what keeps me coming back. More
by steven_trujillo17
September 25, 2020
Our service person “Armen” was extremely helpful and assisted us to identify our issues and gave us some options to get the problem remedied. I would definitely recommend this service department! assisted us to identify our issues and gave us some options to get the problem remedied. I would definitely recommend this service department! More
by JLGAW
Employees Worked With
September 24, 2020
Excellent service from my initial call when I booked a service appointment with Armenia Yagubyan until I drove off the lot when the service was completed, Armenia was very professional and kept me posted service appointment with Armenia Yagubyan until I drove off the lot when the service was completed, Armenia was very professional and kept me posted on a regular intervals as to the progress . More
by DABACA08
Employees Worked With
September 23, 2020
Paul provided excellent service. Everyone was kind and polite. I have no problem recommending universal mitsubishi to my friends and family. Thank you for such great service. polite. I have no problem recommending universal mitsubishi to my friends and family. Thank you for such great service. More
by Bettyboop
Employees Worked With
September 23, 2020
My experience at universal Mitsubishi was great. Paul exceeded my expectations. He was so kind, thorough, efficient, and accommodating during a very stressful situation for me. I will definitely be comin exceeded my expectations. He was so kind, thorough, efficient, and accommodating during a very stressful situation for me. I will definitely be coming back! More
by PRISCILLA11217
Employees Worked With
