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Universal Mitsubishi
Sherman Oaks, CA
2,088 Reviews
If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
We offer our customers the utmost in quality vehicles, sales and customer service. Our highly-trained staff members are friendly, knowledgeable and happy to thoroughly answer any questions or concerns you might have regarding billing, payment options, vehicle financing, vehicle availability and more.
Our primary goal is to continue an ongoing commitment to superior service, ensuring the needs of our customers are always met. Please let us know if there is an area in which we can improve our business, as we constantly strive to enhance our Dealership for valued drivers like you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,088 reviews
August 28, 2020
Friendly, clean, professional service received from service department with comfy waiting area. They honored a coupon sent to me along with a promotion. Everyone I interacted with there was great. service department with comfy waiting area. They honored a coupon sent to me along with a promotion. Everyone I interacted with there was great. More
by Smiles22
Verified CustomerEmployees Worked With
August 26, 2020
Always a pleasure to come to this dealership to get service done Always given updates about my car and given options for repair or replacement Thank you Paul and Service team Car works fine and I service done Always given updates about my car and given options for repair or replacement Thank you Paul and Service team Car works fine and I’d clean More
by CARLOS.HUIZAR10
August 25, 2020
As always amazing service. Alwasy looking out for the customer and making sure they are taken care if. They will go out of there way to help their customers. Paul was great as always. customer and making sure they are taken care if. They will go out of there way to help their customers. Paul was great as always. More
by AMESTA
Employees Worked With
August 25, 2020
Paul is amazing!! He is always making sure that I’m Paul is amazing!! He is always making sure that I’m taking care me with my car ,water ,coffee Paul’s Customer service is great !! Thank you Paul is amazing!! He is always making sure that I’m taking care me with my car ,water ,coffee Paul’s Customer service is great !! Thank you More
by RUIZ.MICHELL51
Employees Worked With
August 23, 2020
Armen is a fantastic sales person. He works hard and is dedicated to giving great service. Armen always makes sure I am notified by texts of anything new. Thank you for excellent service. dedicated to giving great service. Armen always makes sure I am notified by texts of anything new. Thank you for excellent service. More
by NAJABENSON
Employees Worked With
August 23, 2020
Great customer service! Armen was polite and answered all my questions. He also provided good advice on the services that my car needed. Waiting area is spacious and clean. my questions. He also provided good advice on the services that my car needed. Waiting area is spacious and clean. More
by Des
Employees Worked With
August 23, 2020
Nice service as usual, they take care of your car very well. Even there are others dealers this is the one I can trust any time - good job keep maintain the same service spirit. well. Even there are others dealers this is the one I can trust any time - good job keep maintain the same service spirit. More
by Anthony
Employees Worked With
August 22, 2020
Paul treats me fairly. He’s a good communicator. Keeps me well informed about my older car. He’s the reason I keep coming back. well informed about my older car. He’s the reason I keep coming back. More
by ELDONEH
August 21, 2020
You only gave me one at the end of the deal when I went to get in the driver seat. MY “DUE BILL” needs to have the key/remote added to it!!!!! VERY SNEAKY to get in the driver seat. MY “DUE BILL” needs to have the key/remote added to it!!!!! VERY SNEAKY More
by prohardyperson
August 20, 2020
Exceptional service by Paul! Brought my car in for oil change and tune up servicing, great package available. Answered all my car maintenance questions! Honest and fair. change and tune up servicing, great package available. Answered all my car maintenance questions! Honest and fair. More
by REBECCA
Employees Worked With
