Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Universal Mitsubishi
Sherman Oaks, CA
2,088 Reviews
If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
We offer our customers the utmost in quality vehicles, sales and customer service. Our highly-trained staff members are friendly, knowledgeable and happy to thoroughly answer any questions or concerns you might have regarding billing, payment options, vehicle financing, vehicle availability and more.
Our primary goal is to continue an ongoing commitment to superior service, ensuring the needs of our customers are always met. Please let us know if there is an area in which we can improve our business, as we constantly strive to enhance our Dealership for valued drivers like you.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,088 reviews
June 25, 2020
I had my service done during the pandemic. I received excellent service from Universal Mitsubishi. This is a follow up survey after the initial one. They did a great job with follow up service. excellent service from Universal Mitsubishi. This is a follow up survey after the initial one. They did a great job with follow up service. More
by CARYKWOK2002
Verified Customer
June 22, 2020
Very great team Universal Mitsubishi Keep up the good work very great customer service very great dealership recommend it also the restrooms are very clean God bless everybody work very great customer service very great dealership recommend it also the restrooms are very clean God bless everybody More
by FILBERTOCERVANTES728
Employees Worked With
June 21, 2020
Paul gives his normal everyday service which is being helpful, attentive, cares and simply being AWESOME!!! I can’t complain, I just wish you have more employees like him!!! helpful, attentive, cares and simply being AWESOME!!! I can’t complain, I just wish you have more employees like him!!! More
by JAMESDEAN130
Employees Worked With
June 21, 2020
Respectful treatment = Customer Loyalty I have been a consistent customer for years - 15 years, maybe more? People sometimes tell me to get another quote from somebody else. I always r I have been a consistent customer for years - 15 years, maybe more? People sometimes tell me to get another quote from somebody else. I always respond that I have no need to do that. They have my trust, hence my loyalty. Thank you, Universal M. Especially Paul. More
by HOTAFRICANQUEEN
Employees Worked With
June 21, 2020
Paul was friendly, the service was great, and I was able to get a same day appointment. Which is always a plus!!!! Overall, I had a very good experience! to get a same day appointment. Which is always a plus!!!! Overall, I had a very good experience! More
by Andrea Okada
Employees Worked With
June 20, 2020
Service was great. Paul was really helpful and is always straight to the point with quality service. I have nothing else to say, the 25 word limit makes me not want to fill survey out. straight to the point with quality service. I have nothing else to say, the 25 word limit makes me not want to fill survey out. More
by MARLEENE_H25
Employees Worked With
June 20, 2020
Thank you for the good service I have done, to my mirage car, they fix my right front side window everything is fine, thank you for the green tea and great service. car, they fix my right front side window everything is fine, thank you for the green tea and great service. More
by Juan Luis Navarro
June 20, 2020
Armen did an awesome job. He was up front with the cost of the service and very pleasant to work with. I will definitely return. of the service and very pleasant to work with. I will definitely return. More
by CHUCKYSTIA
Employees Worked With
June 19, 2020
Great experience, thank you Paul for taking good care of our Mitsubishi. I am a sales associate for McClinton Mitsubishi in Parkersburg WV and my wife is there taking care of our son Travis after his 3rd do our Mitsubishi. I am a sales associate for McClinton Mitsubishi in Parkersburg WV and my wife is there taking care of our son Travis after his 3rd double lung transplant and it’s nice to know the vehicle is one less thing she or I need to worry about. Thank you again Tim Flores More
by TNTFLORES
Employees Worked With
June 19, 2020
I always use your service for my car, and always had a good experience with you. You don’t have wait in line , your service always fast, easy and great good experience with you. You don’t have wait in line , your service always fast, easy and great More
by ALIUBIMOVA30
Employees Worked With
