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Universal Mitsubishi
Sherman Oaks, CA
2,087 Reviews
If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
We offer our customers the utmost in quality vehicles, sales and customer service. Our highly-trained staff members are friendly, knowledgeable and happy to thoroughly answer any questions or concerns you might have regarding billing, payment options, vehicle financing, vehicle availability and more.
Our primary goal is to continue an ongoing commitment to superior service, ensuring the needs of our customers are always met. Please let us know if there is an area in which we can improve our business, as we constantly strive to enhance our Dealership for valued drivers like you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,087 reviews
March 16, 2020
Excellent service as usual, Paul and his crew were nice and very helpful. I always prefer this dealer for my car service needs. Please keep doing well... and very helpful. I always prefer this dealer for my car service needs. Please keep doing well... More
by Anthony
Verified Customer
March 16, 2020
Excellent Service I am very please with Paul and his team, very knowledgeable I can always trust his advice. But most of all honest in regards of my car needs, very fri I am very please with Paul and his team, very knowledgeable I can always trust his advice. But most of all honest in regards of my car needs, very friendly too. Keep up the good work! More
by SILVIALOMAS
Employees Worked With
N/A
March 16, 2020
It never ceases to amaze me how Paul and his team make my long drive well worth it. I have nothing but great experiances at Universal Mitsubishi. I have been a customer since Glendale and if it weren't for P long drive well worth it. I have nothing but great experiances at Universal Mitsubishi. I have been a customer since Glendale and if it weren't for Pauls over the top professionalism i wouldn't of entertained Universal Mitsubishi again. I had a really bad experience with the manager from Glendale. Put Paul has since help rinse the bitterness Glendale employee left. Thank you much paul and all team involved in my satisfaction. Keep on keeping on. More
by BURN
Employees Worked With
Other Employees :
Don't know his name but porter receiving vehicles and doing pre inspection of exterior....Great guy!
March 16, 2020
Paul is an asset to. Mitsubishi. He ensured all issues were attended. I experienced excellent service. Justin also made me comfortable Thank you. You have efficient staff were attended. I experienced excellent service. Justin also made me comfortable Thank you. You have efficient staff More
by INF_AIDE
March 16, 2020
Paul has always provided excellent service! Always willing to go the extra mile and prompt attention. No need to remind him of anything, just plain good service period! willing to go the extra mile and prompt attention. No need to remind him of anything, just plain good service period! More
by JAMESDEAN130
Employees Worked With
March 15, 2020
My overall experience was great. Paul attended to all my needs for my car and was very thorough with his inspection. I left feeling great about my car. needs for my car and was very thorough with his inspection. I left feeling great about my car. More
by KENNREAMICO
Employees Worked With
March 14, 2020
Excellent service department and staff. Paul is committed to taking the best care of your car. I am glad I went to this Mitsubishi dealer. committed to taking the best care of your car. I am glad I went to this Mitsubishi dealer. More
by THEWIRELESSLINK
Employees Worked With
March 13, 2020
The staff is overall outstanding! Paul was very professional and knowledgable. I definitely recommend getting your car service here. They always look out for there customers. Thank you Universal Mi professional and knowledgable. I definitely recommend getting your car service here. They always look out for there customers. Thank you Universal Mitsubishi. More
by RETZNOB112
Employees Worked With
March 11, 2020
Nice place,POL is very helpful from service dept.the only thing is a bit far from my apt..got this car 2016 at Glendale which is 10 min away from my apt.. thing is a bit far from my apt..got this car 2016 at Glendale which is 10 min away from my apt.. More
by LXLAUREN
Employees Worked With
March 11, 2020
The best service ever Got in and out in no timeFair The best service ever Got in and out in no time Fair price and quality work Free coffee and WiFi What more do you need The best service ever Got in and out in no time Fair price and quality work Free coffee and WiFi What more do you need More
by RICHHARO
