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Universal Mitsubishi
Sherman Oaks, CA
2,084 Reviews
If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
We offer our customers the utmost in quality vehicles, sales and customer service. Our highly-trained staff members are friendly, knowledgeable and happy to thoroughly answer any questions or concerns you might have regarding billing, payment options, vehicle financing, vehicle availability and more.
Our primary goal is to continue an ongoing commitment to superior service, ensuring the needs of our customers are always met. Please let us know if there is an area in which we can improve our business, as we constantly strive to enhance our Dealership for valued drivers like you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,084 reviews
February 20, 2020
Great service Fixed right the first time Highly Great service Fixed right the first time Highly recommend these guys Paul and Armen are good people They listen to your problem so they can ge Great service Fixed right the first time Highly recommend these guys Paul and Armen are good people They listen to your problem so they can get to the right answer More
by RICHHARO
Verified CustomerEmployees Worked With
February 18, 2020
Great service center staff. Very helpful. Oil service took a little long but got my 2 Mitsubishi Outlander completed. Would recommend to all looking for service Thanks took a little long but got my 2 Mitsubishi Outlander completed. Would recommend to all looking for service Thanks More
by BRYANKARL22
Employees Worked With
February 18, 2020
Great service. Straightforward and efficient. The staff was very friendly and knowledgeable and helped make a good experience. Will definitely bring the car back in the future. was very friendly and knowledgeable and helped make a good experience. Will definitely bring the car back in the future. More
by Matt
Employees Worked With
Armen
February 18, 2020
My review is for the service dept. Everytime I have taken my Outland for maintenance, they are always so good to me. Great customer service and they never try to tack on unneeded services. I always love deal my Outland for maintenance, they are always so good to me. Great customer service and they never try to tack on unneeded services. I always love dealing with Armen or Paul because they are both informative and explain what is being done to my car. They are great!! More
by ABEAIRD14
February 18, 2020
Great service excellent staff, really recommend, manager Paul goes above and beyond with his customer service, every one heres friendly and organized, thanks to all the staff!! Paul goes above and beyond with his customer service, every one heres friendly and organized, thanks to all the staff!! More
by DARKDABBY16
Employees Worked With
February 17, 2020
Paul was very helpful and friendly, as were the mechanics thay took my car. When i walked in i was greeted with a smile and enthusiasm. Everything was a breeze. Ill definitely be coming back for all future thay took my car. When i walked in i was greeted with a smile and enthusiasm. Everything was a breeze. Ill definitely be coming back for all future services. More
by SWITZIG
February 16, 2020
Great service as always. Drive from studio city to get my oil changed passing dozens of oil change shops along the way and always enjoy my time. my oil changed passing dozens of oil change shops along the way and always enjoy my time. More
by garympeck
Employees Worked With
February 15, 2020
I was very surprised by the great customer service I was given. It’s hard to find that level these days. Paul and Armen exceeded my expectations. They were attentive and answered my questions. This will def given. It’s hard to find that level these days. Paul and Armen exceeded my expectations. They were attentive and answered my questions. This will definitely be my new dealership. I’m a first time owner of a Mitsubishi and so far it’s been great. More
by LNLAPIANA
February 14, 2020
The process was straightforward, simple, and easy to process. Everyone was very kind and professional. This was my first time buying a car and I truly appreciate the fact that it was an enjoyable one. process. Everyone was very kind and professional. This was my first time buying a car and I truly appreciate the fact that it was an enjoyable one. More
by rseyarto
February 13, 2020
Paul and the rest of the service team are awesome! We drive a very long way to have our Outlander serviced here! I highly recommend them! drive a very long way to have our Outlander serviced here! I highly recommend them! More
by Zeede
Employees Worked With
