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Universal Mitsubishi
Sherman Oaks, CA
2,084 Reviews
If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
We offer our customers the utmost in quality vehicles, sales and customer service. Our highly-trained staff members are friendly, knowledgeable and happy to thoroughly answer any questions or concerns you might have regarding billing, payment options, vehicle financing, vehicle availability and more.
Our primary goal is to continue an ongoing commitment to superior service, ensuring the needs of our customers are always met. Please let us know if there is an area in which we can improve our business, as we constantly strive to enhance our Dealership for valued drivers like you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,084 reviews
February 12, 2020
The most professional, honest, helpful and easy experience with dealer servicing imaginable. Paul runs a very tight and level-headed ship. They’re so lucky to have him. experience with dealer servicing imaginable. Paul runs a very tight and level-headed ship. They’re so lucky to have him. More
by KENMUSE90
Verified CustomerEmployees Worked With
February 11, 2020
Excellent service every time I come in. They never fail to go above and beyond, always doing their best to get me the best deal on whatever I need done. to go above and beyond, always doing their best to get me the best deal on whatever I need done. More
by MICHAEL
Employees Worked With
February 09, 2020
I went without an appointment and they treated me very well. Excelent service originals parts for my old car I had to wait for my car until the next day and they rent a car for me qualified staff. Quiet well. Excelent service originals parts for my old car I had to wait for my car until the next day and they rent a car for me qualified staff. Quiet environment Thank you so much More
by JANNETH ORMAN
Employees Worked With
February 07, 2020
It was my first time coming here and let me just say Stephani was my sales girl ! she was a very awsome sales women! She really knows her stuff.Very easy to talk to and such a bright personality! Carlos Stephani was my sales girl ! she was a very awsome sales women! She really knows her stuff.Very easy to talk to and such a bright personality! Carlos was my go to man with figuring out my numbers. Very understanding and just amazing with numbers. I can't forget about Tiki, she was very patient with me and helped me with all my paperwork and was very informational about it all! All in all this company is amazing and the staff is amazing. Definitely recommend. 5 stars ! More
by Slisa0275
February 07, 2020
Armen and Paul were a great help, the service teams was fast, friendly, honest and very professional. The only dealership I will take my care to. I was very happy with them and the way they handled my rep fast, friendly, honest and very professional. The only dealership I will take my care to. I was very happy with them and the way they handled my repair. Thank you for a great experience. More
by VINNIEMARZANO
February 06, 2020
Armen is always friendly and helpful. I have two Mitsubishi dealers closer to me but the service I receive at Universal Mitsubishi is worth the extra drive. Mitsubishi dealers closer to me but the service I receive at Universal Mitsubishi is worth the extra drive. More
by MANNY1485
Employees Worked With
Armen
February 06, 2020
The friendly service received from Paul Tokatlyan the service manager was amazing. He took care my Outlander like it was his own. I definitely will recommend his service to friends who didn't purchase/l service manager was amazing. He took care my Outlander like it was his own. I definitely will recommend his service to friends who didn't purchase/lease from Universal Mitsubishi. More
by CARYKWOK2002
February 06, 2020
Great Service ,Was able to get my car serviced While Great Service , Was able to get my car serviced While going on with day Was put in a rental for the day and my car was still ready the same day Great Service , Was able to get my car serviced While going on with day Was put in a rental for the day and my car was still ready the same day Always a pleasure dealing with Paul Always takes car of me and car No matter how small or big the problem is He makes sure it gets taken care of Thanks Paul For making my hour and a half drive worth it More
by CARLOS.HUIZAR10
Employees Worked With
