
Universal Mitsubishi
Sherman Oaks, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Good people treated me very well Also very good about pleasing me as a valuable customer Carlos s the best! Thanks again for your help I recommend them to everyone pleasing me as a valuable customer Carlos s the best! Thanks again for your help I recommend them to everyone More
Very helpful and did their best to accommodate me in what I needed. Happy when I left and will go back to continue service and service my car. I needed. Happy when I left and will go back to continue service and service my car. More
Such a welcoming and friendly staff! Definitely will reommend to others, the process was stress and haggle FREE! Thank you so much for all your help :) reommend to others, the process was stress and haggle FREE! Thank you so much for all your help :) More
Joshua was excellent Joshua de la Rosa was excellent in his knowledge of the product and responsiveness to questions and especially his orientation about every aspect of Joshua de la Rosa was excellent in his knowledge of the product and responsiveness to questions and especially his orientation about every aspect of the vehicle when I took delivery. More
Paul was very helpful he understood right away what’s going on with my car and by the time he was taking care of it he was explaining to me what’s going on going on with my car and by the time he was taking care of it he was explaining to me what’s going on More
Best Service All staff is polite and explain everything in details. I appreciate the assistance that has been provided to me throughout the years. I don't remember All staff is polite and explain everything in details. I appreciate the assistance that has been provided to me throughout the years. I don't remember the name of the person who inspects the vehicle when it comes in, but he is extremely polite and I truly appreciate the fact that they treat me with a polite manner. More
We are pleased that Paul Tokatlyan was able to assist us with our vehicle. He was very helpful. Duarte Mitsubishi is a good location for us. We have used this location prior. with our vehicle. He was very helpful. Duarte Mitsubishi is a good location for us. We have used this location prior. More
How Car Buying Should Be We found the superbly equipped 2019 Mazda CX-5 Grand Touring AWD on Cars.com. My son had been assisting me with the search for the last few months. Fi We found the superbly equipped 2019 Mazda CX-5 Grand Touring AWD on Cars.com. My son had been assisting me with the search for the last few months. Finally, he let me know that Universal Mitsubishi had the exact one I wanted with the lowest miles at the best price he'd seen. We coordinated with Tiki and set up an appointment for the following day. Patrick greeted us outside when we arrived and knew exactly who we were! We went a beautiful test drive and then were ready to sign. The dealer gave us a great price on my 2011 Honda CRV that I traded in as a down. After that, everything went smooth and by the numbers! Everyone on the team was incredibly friendly and helpful throughout the process. The finance guy was a straight shooter and showed us all the different terms/options/add-ons available to us and allowed us to choose, without pressure. I couldn't believe how easy the process was and I am completely in love with my new car! I live in the San Fernando Valley and it was definitely worth the drive to Duarte for this incredible deal and amazing service! More
Honest and Fair Have a very good experience doing my car service here a couple of days ago. Paul is very thorough and the repair/service is fast.. Have a very good experience doing my car service here a couple of days ago. Paul is very thorough and the repair/service is fast.. More
Excellent service as always. The only place I will take my vehicle to get serviced. Alwasy honest with any repairs needed and will help as much as they can. my vehicle to get serviced. Alwasy honest with any repairs needed and will help as much as they can. More