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Universal Mitsubishi

Sherman Oaks, CA

4.8
2,084 Reviews
If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded. We offer our customers the utmost in quality vehicles, sales and customer service. Our highly-trained staff members are friendly, knowledgeable and happy to thoroughly answer any questions or concerns you might have regarding billing, payment options, vehicle financing, vehicle availability and more. Our primary goal is to continue an ongoing commitment to superior service, ensuring the needs of our customers are always met. Please let us know if there is an area in which we can improve our business, as we constantly strive to enhance our Dealership for valued drivers like you.
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5015 Van Nuys Blvd

Sherman Oaks, CA

91403

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Showing 2,084 reviews

February 05, 2020

Good people treated me very well Also very good about pleasing me as a valuable customer Carlos s the best! Thanks again for your help I recommend them to everyone More

by JOHNDCHRISTOS
Recommend Dealer
Yes
Employees Worked With
Tiki N
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Saul Turcios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2020 -

Universal Mitsubishi responded

On behalf of our entire Staff, Thank you so much for your kind words. I could only hope you stop by and say hello when ever you're in the area. It's was truly a pleasure earning your business. Stay safe, Carlos De La Luz

February 05, 2020

Very helpful and did their best to accommodate me in what I needed. Happy when I left and will go back to continue service and service my car. More

by JBritt
Recommend Dealer
Yes
Employees Worked With
JC Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armen Avanessian
Apr 29, 2020 -

Universal Mitsubishi responded

Already looking forward to your next visit. Till then continue enjoying your vehicle. Thank you, Carlos De La Luz

February 05, 2020

Such a welcoming and friendly staff! Definitely will reommend to others, the process was stress and haggle FREE! Thank you so much for all your help :) More

by DELAOESMERALDA0
Recommend Dealer
Yes
Employees Worked With
Tiki N
5.0
This rating includes all reviews, with more weight given to recent reviews.
JC Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2020 -

Universal Mitsubishi responded

We appreciate your kind words. We're happy you enjoyed your experience and look forward to you next automotive needs. Thank you, Carlos De La Luz

February 03, 2020

Joshua was excellent Joshua de la Rosa was excellent in his knowledge of the product and responsiveness to questions and especially his orientation about every aspect of More

by MIKEENG321
Recommend Dealer
Yes
Employees Worked With
Joshua de la Rosa
Apr 29, 2020 -

Universal Mitsubishi responded

Tremendous joy, in been able to earn your business. On behalf of Josh and our entire staff, thank you. Stay safe, Carlos De La Luz

February 02, 2020

Paul was very helpful he understood right away what’s going on with my car and by the time he was taking care of it he was explaining to me what’s going on More

by CRILIDANE
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2020 -

Universal Mitsubishi responded

Paul understands the importance of explaining your vehicles needs. We hope you continue visiting so he could do everything possible to continue earning your business. Thank you, Carlos De La Luz

February 01, 2020

Best Service All staff is polite and explain everything in details. I appreciate the assistance that has been provided to me throughout the years. I don't remember More

by DANIELAALVARA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
JC Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sergio Navarro
Apr 29, 2020 -

Universal Mitsubishi responded

Thank you, please know how much we appreciate the opportunity you give us to take care of your vehicle needs. Stay safe, Carlos De La Luz

February 01, 2020

We are pleased that Paul Tokatlyan was able to assist us with our vehicle. He was very helpful. Duarte Mitsubishi is a good location for us. We have used this location prior. More

by Yeebaray
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2020 -

Universal Mitsubishi responded

Thank you, for continuing giving us the opportunity to service your vehicle. On behalf of Paul and our entire, we want to make sure you know how much we appreciate your patronage. Stay safe, Carlos De La Luz

January 30, 2020

How Car Buying Should Be We found the superbly equipped 2019 Mazda CX-5 Grand Touring AWD on Cars.com. My son had been assisting me with the search for the last few months. Fi More

by Lolita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiki, Patrick
Apr 29, 2020 -

Universal Mitsubishi responded

Your kind words brings a smile to our faces. Thank you so much, know it was equally our pleasure earning your business. Enjoy your vehicle for many years to come. Thank you, Carlos De La Luz

January 28, 2020

Honest and Fair Have a very good experience doing my car service here a couple of days ago. Paul is very thorough and the repair/service is fast.. More

by bords
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2020 -

Universal Mitsubishi responded

We appreciate your feedback, kindly let us how we can earn 5 Stars. We need to make sure we di all we can to satisfy your expectations. Stray safe, Carlos De La Luz

January 27, 2020

Excellent service as always. The only place I will take my vehicle to get serviced. Alwasy honest with any repairs needed and will help as much as they can. More

by AMESTA
Recommend Dealer
Yes
Employees Worked With
Armen Avanessian
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