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Universal Mitsubishi
Sherman Oaks, CA
2,083 Reviews
If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
We offer our customers the utmost in quality vehicles, sales and customer service. Our highly-trained staff members are friendly, knowledgeable and happy to thoroughly answer any questions or concerns you might have regarding billing, payment options, vehicle financing, vehicle availability and more.
Our primary goal is to continue an ongoing commitment to superior service, ensuring the needs of our customers are always met. Please let us know if there is an area in which we can improve our business, as we constantly strive to enhance our Dealership for valued drivers like you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,083 reviews
January 16, 2020
I can always count on Paul in the service department to go the extra mile to make it right. If only Mitsubishi corporate would do the same. go the extra mile to make it right. If only Mitsubishi corporate would do the same. More
by BillyBob
Verified Customer
January 16, 2020
I was pleased with the waiting area and the service as this was the first time I had to do a recall on a car this was the first time I had to do a recall on a car More
by EMMONS516
January 15, 2020
This dealer was great. Joshua my sales person very friendly and personable. He was knowledgeable about the vehicle I purchased, Ram 1500 truck. Also there were no hidden fees or dealer charges. Very friendly and personable. He was knowledgeable about the vehicle I purchased, Ram 1500 truck. Also there were no hidden fees or dealer charges. Very straight forward and easy process. More
by Paulindimas
Employees Worked With
Joshua
January 15, 2020
Pulled up to the service drive, I see everybody smiling. I was greeted by Paul, really nice guy. He explained to me the process of getting my truck diagnosed and told me it shouldn’t take a long time to fig I was greeted by Paul, really nice guy. He explained to me the process of getting my truck diagnosed and told me it shouldn’t take a long time to figure it out. 2 hours later they figured it out. Highly recommend Universal Mitsubishi. More
by JC_MOTORWORKS
January 14, 2020
Experience with Armen and Paul is always amazing. Seriously I drive 40 minutes just to come to them because I know they will take care of my car. Seriously I drive 40 minutes just to come to them because I know they will take care of my car. More
by Rreiner
January 11, 2020
I give Armen 5 stars. I came in for a service maintenance, Armen told me that it will be ready 1.5 hrs. I was able to do a little bit of work while waiting. The car was ready in exactly 1.5 hrs. maintenance, Armen told me that it will be ready 1.5 hrs. I was able to do a little bit of work while waiting. The car was ready in exactly 1.5 hrs. I’m satisfied with the service. Thank you! More
by Patane12
Employees Worked With
Armen Yagubyan
January 10, 2020
A very friendly environment with great customer service. My service advisor explained thoroughly what was performed on my vehicle. Definitely will be returning to service my vehicle. Thank you My service advisor explained thoroughly what was performed on my vehicle. Definitely will be returning to service my vehicle. Thank you More
by sanrz76
Employees Worked With
January 10, 2020
Mr. Zack is wonderful. One feels no pressure to buy at this dealership, others usually pressure you and aren't patient but this one proved us wrong. Will definitely come back in the future :) this dealership, others usually pressure you and aren't patient but this one proved us wrong. Will definitely come back in the future :) More
by R_karkoukli
January 10, 2020
They were patient & nice and fixed the problems like promised. Will come back again :) in the future for servicing the vehicle. They are pleasant to deal with promised. Will come back again :) in the future for servicing the vehicle. They are pleasant to deal with More
by R_karkoukli
