
Universal Mitsubishi
Sherman Oaks, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,074 reviews
#1 customer service! Service department always ready to provide A+ service. Keeps me informed of what is happening in service and the wait time. Will defintely come back Service department always ready to provide A+ service. Keeps me informed of what is happening in service and the wait time. Will defintely come back to this service dept when my Outlander needs attention again. More
Airbag recall Service staff was great. I called to schedule an airbag recall replacement and was curious about turn-around time. Staff informed me it would be finis Service staff was great. I called to schedule an airbag recall replacement and was curious about turn-around time. Staff informed me it would be finished the same day as long as I had the car there before noon. They also told me that if it was not finished the same day that they would issue me a rental car as needed. Ultimately my car was finished the same day and upon pickup, they washed the car for me, even shined the tires. Service was great, I’ve been to other Mitsubishi dealers with less than satisfactory service but my experience at this dealership will definitely have me coming back for anything my car may need In the future. Five out of five. Thanks again Armen! More
Quick and Easy This was a visit for oil change and tire rotation and it went great. Awesome service, even got my car washed! As always I look forward to my next serv This was a visit for oil change and tire rotation and it went great. Awesome service, even got my car washed! As always I look forward to my next service appt here. More
Fiat purchase Great customer service. Very quick and friendly. When we arrived JC had the car ready for us to view and made the buying experience very pleasant. Great customer service. Very quick and friendly. When we arrived JC had the car ready for us to view and made the buying experience very pleasant. More
Excellent World Class Services I am extremely happy with the service my vehicle received. The Service Department is courteous and helpful. Paul the Service Manager Is a true profe I am extremely happy with the service my vehicle received. The Service Department is courteous and helpful. Paul the Service Manager Is a true professional. He explained the service my vehicle received in simple terms. More
Paul is the best I always feel taken care of and looked out for by Paul. Absolute best customer service a person could ask for! Thank you so much Paul! I always feel taken care of and looked out for by Paul. Absolute best customer service a person could ask for! Thank you so much Paul! More
Good experience I was able get the appointment on the day I wanted at the time I needed went I arrived I was greeted with a smile the service explain and the service I was able get the appointment on the day I wanted at the time I needed went I arrived I was greeted with a smile the service explain and the service was done in a in a good time my experience was very good. Will recommend to anyone More
Great and fast service I dealt with Paul who was very progressional and experience in explaining and clarifying tie whole process. He facilitated the whole service process i I dealt with Paul who was very progressional and experience in explaining and clarifying tie whole process. He facilitated the whole service process in a very efficient manner. More
Good recall service Paul was polite and informative. Recall done in an hr. My car was washed too which was a pleasant surprise! Saved me money and time. Paul was polite and informative. Recall done in an hr. My car was washed too which was a pleasant surprise! Saved me money and time. More
Friendly I had good experience with this place. They were so friendly and nice. Armen was so helpful and fast. I recommend this place. THanks guys. I had good experience with this place. They were so friendly and nice. Armen was so helpful and fast. I recommend this place. THanks guys. More