Universal Mitsubishi

Great Service I've been along time customer and the service is constantly improving. I will continue to bring both of my vehicles to be serviced here. I've been along time customer and the service is constantly improving. I will continue to bring both of my vehicles to be serviced here. More

Satisfied customer Saul was pleasant to work with and worked hard to make sure we were satisfied with all steps of the purchasing process. He had a good sense of humor a Saul was pleasant to work with and worked hard to make sure we were satisfied with all steps of the purchasing process. He had a good sense of humor and took care of us despite several other customers needing his attention concurrently. Bobby was a firm but fair negotiator and we were able to get our dream car within our budget. Tiki was very patient with us as we discussed warranty options and redid our whole contract after our requested adjustments just to make sure we had the warranty we wanted. Great team! More

Went in to fix my navigation device. Had warranty Had warranty on my device. They did NOT fix anything. Very disappointed. Had to complain multiple time if they can fill my windshield spray, but faile Had warranty on my device. They did NOT fix anything. Very disappointed. Had to complain multiple time if they can fill my windshield spray, but failed at least 4-5 times to accommodate. Left scratches on my shift gear interior. More

Accommodating Everyone tries to help me so I can get the car they are very helpful as a team, I’m happy and satisfied. They make it possible for me to get the car a Everyone tries to help me so I can get the car they are very helpful as a team, I’m happy and satisfied. They make it possible for me to get the car awesome group. More

Arman is my Guy! I came for an oil change and left with a peace of mind. Arman (I hope I spelled his name correctly) was very detailed and explained things about my ve I came for an oil change and left with a peace of mind. Arman (I hope I spelled his name correctly) was very detailed and explained things about my vehicle that I wasn't even aware of. He was personable and attentive. I also didn't feel like he was being pushy to sell me anything. Overall my experience was amazing. Everyone I came into contact with at this location was nice. I'd definitely come back. More

Paul and Mitsubishi crew are awesome! I’ve purchased two new Outlanders and had the dealer in Glendale and now Duarte service both of them. I’ve always had superb service. I’ve worked with I’ve purchased two new Outlanders and had the dealer in Glendale and now Duarte service both of them. I’ve always had superb service. I’ve worked with Paul who knows my name instantly. Always gives me good advice. I never worry about being gouged. For the service this past week, Paul helped me determine what needed to be done so I wouldn’t be over my budget for the month and what I could safely postpone until the next scheduled visit. Honest, trustworthy and efficient! Thank you! More

Fast friendly 5 star service This is my favorite Mitsubishi dealer to come to and the only one I've doing business with ever since I discovered them earlier in 2019. I went in for This is my favorite Mitsubishi dealer to come to and the only one I've doing business with ever since I discovered them earlier in 2019. I went in for an oil change, and was out of there in a timely manner. They always wash my car, and inspect it and let me know if anything is wrong with my car when I take it in for a simple oil change. Paul and Arman are two great employees that always take care of me and answer all my questions, so thanks to those guys for their awesome customer service. More

Great job As always Paul was nice timely and took care of all my needs!! It’s always a pleasure to see him and work with him!! As always Paul was nice timely and took care of all my needs!! It’s always a pleasure to see him and work with him!! More

Cool days ahead Friendly service advisors always thinking of the customer first. I always am thankful to have such confident professionals at this location. I feel be Friendly service advisors always thinking of the customer first. I always am thankful to have such confident professionals at this location. I feel better on the road knowing my car is in top condition after my service here. More

Oil change Excellent service as already expected. Very professional staff. They make sure to explain everything that is being done to the car and what the next s Excellent service as already expected. Very professional staff. They make sure to explain everything that is being done to the car and what the next steps are for proper maintenance. More