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Universal Mitsubishi

Sherman Oaks, CA

4.8
1,867 Reviews
If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded. We offer our customers the utmost in quality vehicles, sales and customer service. Our highly-trained staff members are friendly, knowledgeable and happy to thoroughly answer any questions or concerns you might have regarding billing, payment options, vehicle financing, vehicle availability and more. Our primary goal is to continue an ongoing commitment to superior service, ensuring the needs of our customers are always met. Please let us know if there is an area in which we can improve our business, as we constantly strive to enhance our Dealership for valued drivers like you.
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5015 Van Nuys Blvd

Sherman Oaks, CA

91403

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Showing 1,867 reviews

July 25, 2018

Amazing experience Paul is an amazing service representative. Always makes sure that the customer is happy and taken care of. Very positive experience, I would recommend More

by LIZZETHGIL10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
July 25, 2018

outstanding customer service took my car in for a couple of recalls and also was advise of due services on my vehicle which did not take long at all i was offer alternate transpor More

by mossa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiki N
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 22, 2018

Good experience Thank you, I had a good experience. Price was fair and booked my service with one day notice. Honest and reliable service. Would recommend. Thanks! More

by COURTNEYNOVITS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
July 21, 2018

Best deal ever!! Tiki and Daniel did an excellent job!!!!! In my years of negotiating with buying cars , this was the Best deal ever !!! Tiki and Daniel went b More

by Joperez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiki N
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2018

Excellent service Paul was excellent to work with all around. He was extremely courteous, gave good advice regarding my vehicle's service requirements, and was very pro More

by NIC.GERPE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 20, 2018

Excellent customer service Paul and arman are very well verse in terms customer service. They are very attentive for what I’m explaining the situation without doubt. They are i More

by ROGERBUSTAMANTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armen Yagubyan
July 19, 2018

Excellent Great Service , Rook my 2010 outlander for oil change and recall notice. Was provided with rental and profdesional service from start. Paul, service m More

by RAINC1222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armen Yagubyan
July 18, 2018

Universal Mitsubishi rocks! I worked with Armen, the GM at Universal Mitsubishi and he was so amazing! He searched diligently to find us the color cars we wanted and to get the More

by GRAMS JENSEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Armen Avanessian
July 18, 2018

Staff great professionals and honest I know that I can trust them to take care of my car also they always are clear on their recommendation I will definitely take my car there More

by CLAUDIA.AGUILARS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
July 18, 2018

high quality service center The service manager who helped me was Paul. He was very friendly, knowledgeable, and detailed. Since I decided to wait there for the repairs to be ma More

by HOTSETS
Recommend Dealer
Yes
Employees Worked With
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