Back

Universal Mitsubishi - Service Center

Sherman Oaks, CA

4.9
1,667 Reviews

1,667 Reviews of Universal Mitsubishi - Service Center

Sort by
May 14, 2020

Everybody in the service department is friendly and they do a great job taking care of my car. Paul has made suggestions what is important to get serviced now versus waiting, that will save money down the More

by THEWIRELESSLINK
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2020 -

Universal Mitsubishi responded

On behalf of Paul and his entire staff, thank you. We appreciate the effort you make to bring your vehicle in for us to repair. We look forward to your next visit. Stay safe, Carlos De La Luz

May 13, 2020

I always have a great experience with everyone there. Very friendly and definitely gives quality five star service. Thanks for getting me back on the road! More

by LSTEVENS962
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2020 -

Universal Mitsubishi responded

On The Road Again..... we can't wait till we get you on the road again..... :) We look forward to your next visit. Stay safe, Carlos De La Luz

May 13, 2020

Armen was one of the best service advisor, he takes time listens to my concerns was honest and walks with you through the process of what’s being done in a timely matters. More

by Dioleto
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2020 -

Universal Mitsubishi responded

It makes us happy to hear your satisfaction in your words. Thank you for your 5 Star review. Stay safe, Carlos De La Luz

May 13, 2020

Excellent service. Service completed on schedule. Got a free car wash and wiped down. Recieved text updates keeping me informed. I would come here for future service needs. More

by Martiny
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2020 -

Universal Mitsubishi responded

Hello Martiny, not only does Paul make sure your vehicle is fixed correctly, but also clean. We appreciate your 5 Star review. Stay safe, Carlos De La Luz

May 11, 2020

GREAT SERVICE. KNOWLEDGEABLE, FRIENDLY AND COURTIOS. EXPLAINED THE WORK BEING PERFORMED AS WELL AS NECESSARY WORK TO BE COMPLETED AND THE REASON BEHIND IT. CUSTOMER SATISFACTION AND SAFETY WAS A PRIORIT More

by tase17
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2020 -

Universal Mitsubishi responded

Sounds like a well earned 5 Star. We are very appreciative of you giving us the opportunity too earn it. We look forward to your next visit. Stay safe, Carlos De La Luz

May 25, 2020 -

Universal Mitsubishi responded

Sounds like a well earned 5 Star. We are very appreciative of you giving us the opportunity too earn it. We look forward to your next visit. Stay safe, Carlos De La Luz

May 10, 2020

Good, honest service. Paul in service department is always polite and professional, giving updates while you wait. Only issue would be the price but that comes with the territory of going to a dealer t More

by dns27
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2020 -

Universal Mitsubishi responded

Hello, we appreciate the opportunity given us to make repairs to your vehicle. We understand the investment made to make sure your vehicle runs correctly and strive to make sure we take care of it. We look forward to your next visit. Stay safe, Carlos De La Luz

May 10, 2020

A good experience from start to finish, work completed on time and on budget with great customer service. On a personal level I felt they were invested in doing the best job they could, great bunch of guys More

by Geoff S
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2020 -

Universal Mitsubishi responded

We're so happy you recognized our partnership with you and your vehicle. We look forward to your next visit. Stay safe, Carlos De La Luz

May 10, 2020

Really helpful and responsive working staff, great guys. They were helpfull during and after the purchase without hesitance and were very polite all the way through. More

by Toneriich
Recommend Dealer
Yes
Employees Worked With
Tiki N
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
JC Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2020 -

Universal Mitsubishi responded

On behalf of our entire staff, thank you for taking the time to share your experience. We appreciate making us your choice and look forward to working with again in the future. Enjoy your vehicle for many years to come. Stay safe, Carlos De La Luz

May 07, 2020

I was quite satisfied with the service I received. Very friendly & professional treat. Social distancing was well practiced there. Doors were open so I didn’t have to touch them. More

by Marco
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2020 -

Universal Mitsubishi responded

Thank you for noting our effort to making sure your safety is a priority. We're glad you also found your visit a pleasant one. We look forward to your next visit. Stay safe, Carlos De La Luz

May 06, 2020

Excellent service! Armen was very detail oriented. Took really good care of customers. I live in LA and come to this dealer for the good service. More

by KATHYLAO
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2020 -

Universal Mitsubishi responded

We recognize there are many Service Departments in LA, and appreciate so much the effort you make to give us the opportunity to take car of your vehicle. Stay safe, Carlos De La Luz

...
100
...