Back

Universal Mitsubishi - Service Center

Sherman Oaks, CA

4.9
1,681 Reviews

1,681 Reviews of Universal Mitsubishi - Service Center

Sort by
May 10, 2020

Really helpful and responsive working staff, great guys. They were helpfull during and after the purchase without hesitance and were very polite all the way through. More

by Toneriich
Recommend Dealer
Yes
Employees Worked With
Tiki N
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
JC Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2020 -

Universal Mitsubishi responded

On behalf of our entire staff, thank you for taking the time to share your experience. We appreciate making us your choice and look forward to working with again in the future. Enjoy your vehicle for many years to come. Stay safe, Carlos De La Luz

May 10, 2020

A good experience from start to finish, work completed on time and on budget with great customer service. On a personal level I felt they were invested in doing the best job they could, great bunch of guys More

by Geoff S
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2020 -

Universal Mitsubishi responded

We're so happy you recognized our partnership with you and your vehicle. We look forward to your next visit. Stay safe, Carlos De La Luz

May 07, 2020

I was quite satisfied with the service I received. Very friendly & professional treat. Social distancing was well practiced there. Doors were open so I didn’t have to touch them. More

by Marco
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2020 -

Universal Mitsubishi responded

Thank you for noting our effort to making sure your safety is a priority. We're glad you also found your visit a pleasant one. We look forward to your next visit. Stay safe, Carlos De La Luz

May 06, 2020

Good service. But when I when I went to pick up my car I had to wait 30 minutes to leave because the cashier did not arrive yet. More

by JAMESMATURAN
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2020 -

Universal Mitsubishi responded

My deepest apologies, details is what completes an experience, we hope to give you a complete satisfaction on your next visit. Stay safe, Carlos De La Luz

May 06, 2020

Excellent service! Armen was very detail oriented. Took really good care of customers. I live in LA and come to this dealer for the good service. More

by KATHYLAO
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2020 -

Universal Mitsubishi responded

We recognize there are many Service Departments in LA, and appreciate so much the effort you make to give us the opportunity to take car of your vehicle. Stay safe, Carlos De La Luz

May 06, 2020

I feel well taken care of at this dealership. Paul and Armen are happy to explain things I don't understand. I love the free WiFi and comfy seating. Costs are reasonable and personnel from curbside to c More

by MMITCHELL9
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
3.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2020 -

Universal Mitsubishi responded

Thank you, for taking the time to share your experience. I assure you our entire Service Staff appreciates your recognition. Stay safe, Carlos De La Luz

May 06, 2020

Universal Mitsubishi very great service keep up the great work very great mechanics Service department Customer for a long time Since you guys were at Glendale More

by FILBERTOCERVANTES728
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2020 -

Universal Mitsubishi responded

Thank you so much for being a long time customer. We appreciate the effort you make to continue allowing to service your vehicle. Stay safe, Carlos De La Luz

May 06, 2020

Excellent service. The staff were very polite and friendly. Paul was very accommodating in meeting our service needs. The waiting lounge was very clean. I like that they car washed after the service. More

by Ronalyn
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2020 -

Universal Mitsubishi responded

Thank you for your giving us the opportunity to take care of your vehicles needs. We look forward to you rnext visit. Stay safe, Carlos De La Luz

May 06, 2020

I come back year after year because I consistantly get amazing service from Paul and his team. A little bit of maintenance goes a long way with guys. More

by STEPHANOTIS79
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2020 -

Universal Mitsubishi responded

We can't thank you enough or express our deepest appreciation for your patronage. We can only continue to satisfy for your future visits. Stay safe, Carlos De La Luz

May 05, 2020

I came to dealership for oil change of my vehicle. I was notified of any issues about my vehicle and time when my car will be done! Friendly and prompt service! Highly recommend!!! More

by vp
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2020 -

Universal Mitsubishi responded

We are glad you chose us to take care of your vehicle's needs. We hope you continue giving us the opportunity. Stay safe, Carlos De La Luz

...
102
...