Back

Universal Mitsubishi - Service Center

Sherman Oaks, CA

4.9
1,681 Reviews

1,681 Reviews of Universal Mitsubishi - Service Center

Sort by
May 05, 2020

Great service all around. Free Starbucks coffee in the customer lounge! Love it! Paul in Service always gives me VIP treatment...been that way for years. More

by htinla
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2020 -

Universal Mitsubishi responded

A valued long time customer. Thank you so much for your kind words and patronage. Stay safe, Carlos De La Luz

May 05, 2020

Wonderful! Everyone is great! Excellent service! I will definitely return. They treat you like family. I could not have been more pleased with the service I received. More

by Nurbelyma
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2020 -

Universal Mitsubishi responded

We appreciate your reward of kind words. On behalf of our entire Service Department, thank you. Stay safe, Carlos De La Luz

May 04, 2020

Armen helped me get my car running again! He’s very friendly and he has good customer service. Will definitely come back for service here More

by EVO_WAYA
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2020 -

Universal Mitsubishi responded

We're glad Armen and the saff was able to diagnose and get your vehicle back on it's fours... We hope you continue visiting them. Stay safe, Carlos De La Luz

May 04, 2020

Excellent service from the dealership. Had to wait for my car as I had no way on getting back home. Armen tried to get a rental but they were closed due to covid-19. But even then Armen was very attentive in More

by jacarcamo117
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2020 -

Universal Mitsubishi responded

We are glad you enjoyed the accommodations and the amenities. I'm sure getting your vehicle serviced was a plus. Thank you very much for your 5 Stars. Stay safe, Carlos De La Luz

May 03, 2020

Super good & Professional services I’m Feeling like my home and take care of all issues ones in short time Friendly and very very professional services More

by BEKNICK10
Recommend Dealer
Yes
Employees Worked With
Tiki N
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zakk Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2020 -

Universal Mitsubishi responded

It's a tremendous reward, when we receive positive feedback from our valued customers. We hope you continue bringing your vehicle to us. Stay safe, Carlos De La Luz

May 03, 2020

they took care of me the way I think they should have the wait time wasn't too long the service was perfect also my good price More

by yadalda
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2020 -

Universal Mitsubishi responded

I'm glad we meet your expectations. Your approval is the final touch we seek at the end of your visit. Stay safe, Carlos De La Luz

May 03, 2020

My recent visit to Universal Mitsubishi was great. I have always been satisfied with the service I receive at this dealership. Keep up the good work. More

by EDDERRAMOS83
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2020 -

Universal Mitsubishi responded

We thank you for your continued business and our continues effort to take care of vehicles repair needs. We look forward to your next visit. Stay safe, Carlos De La Luz

May 02, 2020

Great customer service and experience! Paul was fantastic and everything was completed much quicker than I thought it would. I would come back again. Thank you. More

by KRISTINATRIER
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2020 -

Universal Mitsubishi responded

Hello Kristina.... Your are very kind, we appreciate your 5 Star review and look forward to serve you on your next visit. Stay safe, Carlos De La Luz

April 29, 2020

I like there service and it fast not to wait to long and armen the one helping me many times already his very good! T More

by DARIUSRICO0311
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2020 -

Universal Mitsubishi responded

Hello Darius, we appreciate you taking the time to give Armen a 5 Star. On behalf of Amen and our staff, Thank you. Stay safe, Carlos De La Luz

April 27, 2020

It was the best helped I got. Paul really helped me out with everything. If it wasn’t for him. I wouldn’t have a car to drive in. More

by of092697
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2020 -

Universal Mitsubishi responded

SUPER Paul always comes to the rescue. We're happy he was able to help and thankful you gave us an opportunity. We look forward to you next visit. Stay safe, Carlos De La Luz

...
103
...