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Universal Mitsubishi - Service Center

Sherman Oaks, CA

4.9
1,681 Reviews

1,681 Reviews of Universal Mitsubishi - Service Center

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September 14, 2022

Great service . Very welcoming. I’m going to start bring my car here to be serviced. Great prices as well . More

by RUSSIAN.APRIL78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2022 -

Universal Mitsubishi responded

Hi April, I appreciate your 5 Star review and kind words. I hope Armen and his staff have earned your continued patronage. Stay safe Carlos De La Luz General Sales Manager carlos @universalmitsubishi.com

September 12, 2022

Was back for another car service. Always come back due to great people working here and customer service. More

by LESYA998
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2022 -

Universal Mitsubishi responded

Thank you for your continued patronage. I also appreciate you taking the time to share your 5 Star experience. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818)550-1500

September 09, 2022

Paul from the service department provides excellent service. I would recommend working with him. He stays on top of things. More

by henkelj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2022 -

Universal Mitsubishi responded

Thank you for choosing Universal Mitsubishi and giving Paul the opportunity to service your vehicle. We also appreciate your 5 star review. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818)550-1500

September 08, 2022

As always, everyone here at Universal Mitsubishi always goes above and beyond to meet customer satisfaction. I called on such a short notice and asked if I may come in as soon as possible and Armen who I More

by BALIANGEVORK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2022 -

Universal Mitsubishi responded

Thank you so much for your kind words and 5 Star review. It's rewarding to hear from a satisfied customer. Again, thank you. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818)550-1500

September 06, 2022

The staff was absolutely wonderful, helpful and friendly. Very thorough and communicative. I’ll be back for sure. More

by GREEKKRISTINA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2022 -

Universal Mitsubishi responded

Thank you Kristina, we appreciate your 5 star review. I hope we've earned your continued patronage. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818)550-1500

September 05, 2022

very professional, kind respectful ,it was a pleasure getting our car serviced at Universal Mitsubishi, everyone was so polite and kind, I will buy our next car from Universal. Thank you for the service. More

by dhkamp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiki N
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos De La Luz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2022 -

Universal Mitsubishi responded

Thank you so much for your kind words and 5 star review. I hope you continue giving us the opportunity to service your vehicle. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818)550-1500

September 05, 2022

Paul is always great! My car was attended to and was also informed of what’s needed. More

by JAMESDEAN130
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2022 -

Universal Mitsubishi responded

Hi James, I'm glad to hear your satisfied with your Service experience. I hope we've earned your continued patronage. Thank you for your 5 star review. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818)550-1500

September 04, 2022

Quick, efficient, and reliable. In & out in a breeze, more helpful than any other dealership. More

by ZENGETAROUND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiki N
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2022 -

Universal Mitsubishi responded

Thank you so much for your kind words and 5 Star review. We appreciate you choosing Universal Mitsubishi to take care of your vehicles needs. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818) 550-1500

September 04, 2022

Very professional, always on time! People kind,100% recommended, original parts.nice location.efficient and more. More

by BARILLAS
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2022 -

Universal Mitsubishi responded

Thank you for choosing Universal mItsubishi to take care of your vehicles needs. We look forward to your next visit and continued patronage. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818) 550-1500

September 03, 2022

Paul and his crew… amazing customer service. Couldn’t be anymore happy than that. Humble individuals and very understanding in situations such as. We all go through it one way or another. But th More

by JOSEMARTINEZ213
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2022 -

Universal Mitsubishi responded

Hi Jose, I am tremendously thankfull for your kind words and 5 star review. We look forward to your continued patronage. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818) 550-1500

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