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Universal Mitsubishi - Service Center

Sherman Oaks, CA

4.9
1,663 Reviews

1,663 Reviews of Universal Mitsubishi - Service Center

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September 08, 2021

Awesome service a always. Paul is always a pleasure to deal with. Recommended for taking in your Mitsubishi for service. You and your car are well taken care of! More

by HAC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2021 -

Universal Mitsubishi responded

Thank you so much for your kind words. We really appreciate you choosing us to Service your vehicle. We look forward to your next visit. Stay safe, Carlos De La Luz

September 02, 2021

Great customer service and quick service was in and out in less time than I thought Paul was super informative and really knowledgeable and had great customer service More

by bobsgv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2021 -

Universal Mitsubishi responded

On behalf of Paul and his Staff, thank you. We appreciate you choosing and giving us the opprotunity to service your vehicle. Stay safe, Carlos De La Luz

September 02, 2021

Thanks guys. Very very good service. Very professional and very friendly people. I would recommend Mitsubishi of Duarte to anyone. I have been their customer for 6 years now More

by 17styczen87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2021 -

Universal Mitsubishi responded

Thank you for your Loyalty and Patronage, we hope you continue choosing us to take care of your vehicles needs. Stay safe, Carlos De La Luz

September 01, 2021

Incredible knowledge and honesty. I would highly recommend Paul to anyone looking for car servicing. Your vehicle does not need to be a Mitsubishi. Paul services my Toyota and Alfa. More

by Patrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2021 -

Universal Mitsubishi responded

"Paul" one stop shopping center. I'm so glad he's earned your trust. We thank you for your continued patronage. Stay safe, Carlos De La Luz

August 30, 2021

Armen is AWESOME... Everything went smoothly and my car was well taken care of!!! Even the friendly gentleman that brought my car around was very pleasant. More

by Makeithappenlara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2021 -

Universal Mitsubishi responded

I'm glad Armen was able to "Make It Happen" :) We look forward to your continued business. Stay safe, Carlos De La Luz

August 29, 2021

Paul is such a great associate. He is very knowledgeable and explains everything in detail. He is very good at what he does. I will definitely be coming back because of Paul. Thank you so much Paul, your se More

by Jay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2021 -

Universal Mitsubishi responded

Paul and his him struck again. Thank you for sharing your kind words and 5 Star review. We look forward to your next visit. Stay safe, Carlos De La Luz

August 29, 2021

I like coming to this dealership, although I miss the convience when they were located in Glendale I don't mind the drive. Friendly staff and I feel at ease that they give fair and honest price on servic More

by TDRAQUINO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2021 -

Universal Mitsubishi responded

Thank you so much for the effort you make have Paul and his staff service your vehicle. We look forward to your next visit. Stay safe, Carlos De La Luz

August 29, 2021

Muy buen servicio, muy amables, me llamaron por cambio de garantía del bote de Agua de parsbrisas, no pague ni un cinco por el cambio. More

by ALLIGHIERI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2021 -

Universal Mitsubishi responded

Bueno.... Bonito.... Y Barato.... Mas no se puede pedir. Gracias por darnos la opportunidad de mantener el cuidado de su veiculo. Mantenganse bien, Carlos De La Luz

August 29, 2021

They took care of my worries when I told them my tire pressure was low. Not only did they reassured me that there was no puncture in any of my tires, they made sure they were spik and span. More

by Jega7886
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2021 -

Universal Mitsubishi responded

Never fear.... Universal Mitsubishi here... I'm so glad Paul and his staff took care of your concerns and got your car clean and shinny. We look forward to your next visit. Stay safe, Carlos De La Luz

August 28, 2021

Paul and Armen (service advisors) are both very helpful, courteous and have great communication with customers. Any needed service and/or repair on our 16 year old 2005 Endeavor (still runs great -- best e More

by Lewis McCammon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2021 -

Universal Mitsubishi responded

Hello proud owner of a 2005 Endeavor :) It's extremely humbling to hear from someone who recognises Paul and Armen's effort. We are very appreciative, thank you. Stay safe, Carlos De La Luz

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