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Universal Mitsubishi - Service Center

Sherman Oaks, CA

4.9
1,661 Reviews

1,661 Reviews of Universal Mitsubishi - Service Center

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March 09, 2021

Universal Mitsubishi device center has one of the best services I have experienced. Including flexibility, customer service* promptness. Its nice when you drive in and they know your name!! More

by MSJGADBURY59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2021 -

Universal Mitsubishi responded

We appreciate you mentioning our efforts. It's a pleasure taking care of our loyal and new customers. We look forward to your next visit. Stay safe, Carlos De La Luz

March 08, 2021

Friendly and great service. Answered any questions I had about the service. Service was faster than expected. Great service from Armen. thank you so much More

by Peaches
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2021 -

Universal Mitsubishi responded

Peaches........ :) We appreciate your kind words. It's gratifying to hear our customers satisfaction. We look forward to your continued business. Stay safe, Carlos De La Luz

March 07, 2021

Armen is always very helpful. His customer service is awesome. Every time I take my car he always has a smile on his face and is ready to help. More

by KRIORO8082
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2021 -

Universal Mitsubishi responded

Thank you very much for sharing your experience. We appreciate your patronage. Stay safe, Carlos De La Luz

March 06, 2021

Good service, good technician , they are taking care of you and your car,good customer service very friendly with good environment, they give you good beverages if you want More

by Ossia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2021 -

Universal Mitsubishi responded

Thank you so much for your 5 Star Review. It's very rewarding to us when a customer expresses their satisfaction. We look forward to your next visit. Stay safe, Carlos De La Luz

March 06, 2021

I liked the people working there very friendly and helped out with everything the only thing that held me back from giving it 5 stars was it took longer than expected. More

by MHERALLAVERDIAN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2021 -

Universal Mitsubishi responded

Hello and thank you for your 4.8 Star review. I'm sorry we felt short of a Star. I look forward to your next visit so we can improve and earn a 5 Star. Stay safe, Carlos De La Luz

March 01, 2021

I have been going to Mitsubishi Service center for over 10yrs. They perform the best car service. And Paul making everything easy. A++++ Great Job!!! Thank you Mitsubishi!!! More

by reshadchoudhury
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2021 -

Universal Mitsubishi responded

Thank you for your A+++++ Thank you for your 5 Star Review and Thank you for over a DECADE of patronage....... We look forward to your next visit. Stay safe, Carlos De La Luz

March 01, 2021

Paul is excellent. Kept me updated with the progress of repairs. He provided me with options in getting my vehicle repaired. Vehicle was returned clean and running great. More

by Esco983
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2021 -

Universal Mitsubishi responded

Team Paul strikes again :) Thank you so much for your continued patronage. We look forward to your next visit. Stay safe, Carlos De La Luz

February 28, 2021

Paul is amazing!! He gave me as much info as he could over the phone when my car was having problems, told me I was safe to drive to the dealership and quickly looked at my car when I got there. He gave More

by LucaKingston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 24, 2021

Great service as always. Service members are always friendly and accommodating. Service was very fast and I was in and out in less than an hour. More

by david.li1usmc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2021 -

Universal Mitsubishi responded

Hello David, we appreciate your continued patronage. We're thankful for the opportunity you give us to Service your vehicle. Also, thank you for your Service (USMC) Stay safe, Carlos De La Luz

February 22, 2021

I cannot say enough kind things about this dealership service department and how helpful they were to me and my son. Armen went above and beyond to help us out. I live Out of state and was so relieved to More

by JoJo22
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2021 -

Universal Mitsubishi responded

Please Do..... Please Do..... :) We are tremendously thankful for your 5 Star review and to know Armen was able to assist your Son. We look forward to your continued patronage. Stay safe, Carlos De La Luz

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