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Universal Mitsubishi - Service Center
Sherman Oaks, CA
1,538 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,538 Reviews of Universal Mitsubishi - Service Center
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May 06, 2020
I come back year after year because I consistantly get amazing service from Paul and his team. A little bit of maintenance goes a long way with guys. amazing service from Paul and his team. A little bit of maintenance goes a long way with guys. More
by STEPHANOTIS79
Employees Worked With
Helpful May 06, 2020
Excellent service! Armen was very detail oriented. Took really good care of customers. I live in LA and come to this dealer for the good service. really good care of customers. I live in LA and come to this dealer for the good service. More
by KATHYLAO
Verified CustomerEmployees Worked With
May 06, 2020
Good service. But when I when I went to pick up my car I had to wait 30 minutes to leave because the cashier did not arrive yet. had to wait 30 minutes to leave because the cashier did not arrive yet. More
by JAMESMATURAN
May 06, 2020
Excellent service. The staff were very polite and friendly. Paul was very accommodating in meeting our service needs. The waiting lounge was very clean. I like that they car washed after the service. friendly. Paul was very accommodating in meeting our service needs. The waiting lounge was very clean. I like that they car washed after the service. More
by Ronalyn
May 06, 2020
I feel well taken care of at this dealership. Paul and Armen are happy to explain things I don't understand. I love the free WiFi and comfy seating. Costs are reasonable and personnel from curbside to c Armen are happy to explain things I don't understand. I love the free WiFi and comfy seating. Costs are reasonable and personnel from curbside to cashier are kind and respectful. It is always a good experience coming to Mitsubishi. Thanks for asking about my satisfaction. More
by MMITCHELL9
May 05, 2020
Great service all around. Free Starbucks coffee in the customer lounge! Love it! Paul in Service always gives me VIP treatment...been that way for years. customer lounge! Love it! Paul in Service always gives me VIP treatment...been that way for years. More
by htinla
May 05, 2020
Universal Mitsubishi very great service keep up the great work very great mechanics Service department Customer for a long time Since you guys were at Glendale work very great mechanics Service department Customer for a long time Since you guys were at Glendale More
by FILBERTOCERVANTES728
Employees Worked With
May 05, 2020
Wonderful! Everyone is great! Excellent service! I will definitely return. They treat you like family. I could not have been more pleased with the service I received. definitely return. They treat you like family. I could not have been more pleased with the service I received. More
by Nurbelyma
May 05, 2020
I came to dealership for oil change of my vehicle. I was notified of any issues about my vehicle and time when my car will be done! Friendly and prompt service! Highly recommend!!! notified of any issues about my vehicle and time when my car will be done! Friendly and prompt service! Highly recommend!!! More
by vp
Employees Worked With
May 04, 2020
Excellent service from the dealership. Had to wait for my car as I had no way on getting back home. Armen tried to get a rental but they were closed due to covid-19. But even then Armen was very attentive in car as I had no way on getting back home. Armen tried to get a rental but they were closed due to covid-19. But even then Armen was very attentive in making sure I was okay in the waiting room. They had coffee, a TV, and some recliner chairs. Very good experience will definitely be going back. More
by jacarcamo117
Employees Worked With
