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Universal Mitsubishi - Service Center

Sherman Oaks, CA

4.9
1,668 Reviews

1,668 Reviews of Universal Mitsubishi - Service Center

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August 29, 2020

Only place I'd bring my SUV. They took care of my first one and why I bought my new SUV with them. Great team. More

by Lee426
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2020

I have a 1992 eclipse and very few people know how to fix it. Service Manager Paul does an excellent job on my car. They are very thorough and very professional. More

by Princess606
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2020

Friendly, clean, professional service received from service department with comfy waiting area. They honored a coupon sent to me along with a promotion. Everyone I interacted with there was great. More

by Smiles22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2020 -

Universal Mitsubishi responded

Thank you, it's always rewarding to hear from a satisfied customer. We look over to your next visit. Thank you, Carlos De La Luz

August 26, 2020

Always a pleasure to come to this dealership to get service done Always given updates about my car and given options for repair or replacement Thank you Paul and Service team Car works fine and I More

by CARLOS.HUIZAR10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 25, 2020

Paul is amazing!! He is always making sure that I’m Paul is amazing!! He is always making sure that I’m taking care me with my car ,water ,coffee Paul’s Customer service is great !! Thank you More

by RUIZ.MICHELL51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 25, 2020

As always amazing service. Alwasy looking out for the customer and making sure they are taken care if. They will go out of there way to help their customers. Paul was great as always. More

by AMESTA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2020

Armen is a fantastic sales person. He works hard and is dedicated to giving great service. Armen always makes sure I am notified by texts of anything new. Thank you for excellent service. More

by NAJABENSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2020 -

Universal Mitsubishi responded

Thank you, it's our pleasure to service your vehicle. We appreciate your kind works regarding Armen. I'll make sure he knows, I know it'll bring a smile to his face. Stay safe, Carlos De La Luz

August 23, 2020

Great customer service! Armen was polite and answered all my questions. He also provided good advice on the services that my car needed. Waiting area is spacious and clean. More

by Des
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2020 -

Universal Mitsubishi responded

We're glad Armen gave you a satisfied experience in servicing your vehicle. We hope you continue choosing Universal Mitsubishi and Armen to take care of your vehicle. Stay safe, Carlos De La Luz

August 23, 2020

Nice service as usual, they take care of your car very well. Even there are others dealers this is the one I can trust any time - good job keep maintain the same service spirit. More

by Anthony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2020 -

Universal Mitsubishi responded

We appreciate your patronage. It's nice to hear when someone is happy with our efforts. We're thankful you've chosen us to service your vehicle and look forward to continue servicing it. Stay safe, Carlos De La Luz

August 22, 2020

Paul treats me fairly. He’s a good communicator. Keeps me well informed about my older car. He’s the reason I keep coming back. More

by ELDONEH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2020 -

Universal Mitsubishi responded

On behalf of Paul and his staff, thank you. We appreciate the opportunity you've been giving us to service your vehicle. We look forward to your next visit. Stay safe, Carlos De La Luz

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