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Universal Mitsubishi - Service Center

Sherman Oaks, CA

4.9
1,667 Reviews

1,667 Reviews of Universal Mitsubishi - Service Center

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May 24, 2020

I only have my car service there and Paul is the best person in the service department to deal with he always helpful to me More

by Patricia
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2020 -

Universal Mitsubishi responded

Hello Patricia, we appreciate the confidence you place on Paul and his Staff. It sounds like he's earned your trust. Thank you, we look forward to your next visit. Stay safe, Carlos De La Luz

May 21, 2020

Excellent service. Paul did a great job explaining the service in detail and keeping me updates when they were needed. The car was ready on time More

by LEOARALLES
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2020 -

Universal Mitsubishi responded

Fantastic, we're glad you where satisfied with your visit and the work done. We look forward to your next visit. Stay safe, Carlos De La Luz

May 20, 2020

Always great service, everyone is always so nice and makes you feel welcome. I appreciate Paul always taking the time to explain what services are being done and the ones to prepare for, always so frien More

by PATTYREYES83
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2020 -

Universal Mitsubishi responded

Hello Patty, it gives us tremendous pleasure to here of the continued satisfaction you receive when bringing your vehicle to Paul. We thank you for your patronage. Stay safe, Carlos De La Luz

May 20, 2020

Fair, clear, and easy service Came in for a A/C repair issue. Paul was very helpful from the start--clear, communicative, and without the pushy pretense that might be expected of d More

by ALEX.JONES91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2020 -

Universal Mitsubishi responded

Hello Alex, we are extremly happy Paul was able to assist you with getting your vehicle repaired right. Continue enjoying your vehicle for many years to come and look forward to your next visit. Stay safe, Carlos De La Luz

May 20, 2020

Paul is great! Always takes care of me when I bring my car in for service. Fast and efficient. Hard to find dealership service that makes it this easy. More

by christopher.ak.young
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2020 -

Universal Mitsubishi responded

Christopher, thank you for your continued business. Paul practices a simple philosophy, take care of customers a 100% so they want to come back. We look forward to your visit. Stay safe, Carlos De La Luz

May 18, 2020

Paul helped us. He was very professional. We were offered a very good deal for our tires and alternative vehicle. Paul always knows what we need that’s why we like to come back to get our vehicle services at More

by BETTYBOLOR
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2020 -

Universal Mitsubishi responded

Hello Betty, we appreciate the effort you make bringing your vehicle to Paul and Universal Mitsubishi. We're glad he continues to give you a reason to come back. We look forward to your next visit. Stay safe, Carlos De La Luz

May 16, 2020

I felt they had the process well organized. The price was reasonable. Paul was very helpful and courteous. I thought everything was done in a timely fashion. More

by MAGLAW
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2020 -

Universal Mitsubishi responded

We appreciate the opportunity given by bringing your vehicle to us. Paul Understands the importance and need to feel safe in driving your vehicle. We hope to see you again at your next scheduled service. Stay safe, Carlos De La Luz

May 15, 2020

Great service Great deals too look for Paul his the guy Great service Great deals too look for Paul his the guy to talk to. Love the way they treat you there Recommend 10/10 Very clean place More

by Gomez707
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2020 -

Universal Mitsubishi responded

We are very glad you found a place and person (Paul) that takes care of you Automotive Service needs. On behalf of Paul and his entire staff, thank you. Stay safe, Carlos De La Luz

May 15, 2020

It was fantastic, the service was amazing paul really helped me out in every step of the way and explained everything to what I needed for my car . More

by LEOBEANS88
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2020 -

Universal Mitsubishi responded

Hello Leo, we're happy Paul was able to help with your vehicle. We look forward to your next visit. Stay safe, Carlos De La Luz

May 14, 2020

The service department at Universal Mitsubishi is definitely worth the one-hour drive. They were able to diagnose and repair a problem with my 2000 Eclipse quickly and at a very reasonable price -- s More

by MORRISJ2
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2020 -

Universal Mitsubishi responded

I'm so glad the drive paid off, kindly share your experience with others look forward to your next visit. Stay safe, Carlos De La Luz

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