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Universal Nissan

Orlando, FL

4.5
2,599 Reviews
Dear Valued Customer, Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida. Our Mission Statement With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission. Our e-Team Professionals We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing! Why Buy at Universal Nissan? During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here: Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando. Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership. State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
Contact Dealership

12785 South Orange Blossom Trail,

Orlando, FL

32837

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Showing 2,599 reviews

June 30, 2021

Excellent service! I highly recommend Universal Nissan, from many experiences any time I would go to a car dealership I was haggled and tried to be persuaded to buy a car I had no intent of wanting. But I More

by Alinamariee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christy Vargas
Jul 01, 2021 -

Universal Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Truly the better place to buy Susanna- Social Media and Digital Reputation Manager scanelon@universalhyundai.com

June 30, 2021

Joshua Lugo Fue bien excellence!? iso todo facil y rapido. Mi esposa compro el carro en menos de una hora. Por favor visited a universal Nissan. More

by Javitorres
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2021 -

Universal Nissan responded

Thank you so much for choosing Universal Nissan! Congratulations on your new purchase, Javi. We're glad to hear that you found your experience with Joshua to be a positive one. Please let us know if we can be of any more assistance! Truly the better place to buy Susanna- Social Media and Digital Reputation Manager scanelon@universalhyundai.com

June 30, 2021

Erick disla was very helpfull with in terms in dealing and helping me get the best vehicle and price range for a client with no credit history More

by Ramiro Caniza
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Disla
Jun 30, 2021 -

Universal Nissan responded

Congratulations on your new purchase, Ramiro! Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We're thrilled that you had a fantastic experience here with Erick. Please let us know if we can be of any further assistance. Truly the better place to buy Susanna- Social Media and Digital Reputation Manager scanelon@universalhyundai.com

June 29, 2021

Very friendly, very professional. I was always looking for a dealer like this. I’m very happy and I will recommend to my family, co-workers and family. More

by Jose Jimenez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Oliva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2021 -

Universal Nissan responded

Congratulations on your new purchase, Jose! Thank you for choosing Universal Nissan. We appreciate your fantastic feedback and five-star rating. Thank you for helping to spread the word about us. We're here for you anytime. Truly the better place to buy Susanna- Social Media and Digital Reputation Manager scanelon@universalhyundai.com

June 27, 2021

This dealer has always been reliable for me and my family I can't complain and the staff is amazing Chris Oliva And Daya have always been very helpful, I really appreciate them and their team. More

by Lissan1222
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Oliva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deya Oumallal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Petgrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Vila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2021 -

Universal Nissan responded

Thank you so much for your wonderful review! We are thrilled that both Chris and Deya had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Universal Nissan! Truly the better place to buy Susanna- Social Media and Digital Reputation Manager scanelon@universalhyundai.com

June 25, 2021

Everyone there was great! Got me in to a great car and I love it! More

by GISELLE.AYALA02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio universal Hyundai sales!
Jun 25, 2021 -

Universal Nissan responded

Thank you so much, Giselle, for your kind words, and for taking the time to leave us this wonderful feedback! Congratulations on your new vehicle! Truly the better place to buy Susanna- Social Media and Digital Reputation Manager scanelon@universalhyundai.com

June 24, 2021

My recent buying experience at Universal Nissan was outstanding. My salesperson, Danyelle, was very knowledgeable and made the whole process quick and easy. I would definitely return to Universal Nissa More

by watkinsc553
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danyelle
Jun 24, 2021 -

Universal Nissan responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that Danyelle could make this a top-notch experience! We hope you enjoy your new purchase, and we look forward to continuing to serve you in the future! Truly the better place to buy Susanna- Social Media and Digital Reputation Manager scanelon@universalhyundai.com

June 22, 2021

Chris Greene was great. No surprises. Did everything as agreed without any issues or delays. More

by CONSTANT.COLOR.LANDSCAPES
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2021 -

Universal Nissan responded

Thank you for your review and kind words for Chris! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Universal Nissan. Truly the better place to buy Susanna- Social Media and Digital Reputation Manager scanelon@universalhyundai.com

June 22, 2021

Great service! The staff super nice and they went beyond to accommodate my needs More

by ESTHERYARELIS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfonso Scurry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Arana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexis Mangual, Cesar Arteaga, Felix Matos
Jun 22, 2021 -

Universal Nissan responded

Thank you for taking the time to write this review, Esther! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Universal Nissan are glad to have you as a customer. Truly the better place to buy Susanna- Social Media and Digital Reputation Manager scanelon@universalhyundai.com

June 20, 2021

Excelentes como siempre muy atentos amableS , información precisa y correcta. Salgo satisfecha del sitio. La atención muy profesional, amena , tonos de voz y palabras adecuadas More

by KELSY0210
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis Mangual
Jun 20, 2021 -

Universal Nissan responded

Thank you, Kelsy, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Truly the better place to buy Susanna- Social Media and Digital Reputation Manager scanelon@universalhyundai.com

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