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Universal Nissan
Orlando, FL
2,597 Reviews
Dear Valued Customer,
Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Nissan?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 2,597 reviews
May 11, 2021
I own 6 cars and have been using Universal Nissan's service for 5 years. Good professionals and always willing to help me. Thank you very much service for 5 years. Good professionals and always willing to help me. Thank you very much More
by israelborges01
Verified Customer
May 11, 2021
Service was excellent, Josh Lugo was awesome courteous, helpful, friendly.. I recommend him 100% I needed.more driver area.space and he help m thank Josh! Nancy Aviles. helpful, friendly.. I recommend him 100% I needed.more driver area.space and he help m thank Josh! Nancy Aviles. More
by RA1JN227
May 11, 2021
All of the personnel are courteous and are attentive to your request. They listen and ask further questions to ensure the understand what you need them to accomplish. your request. They listen and ask further questions to ensure the understand what you need them to accomplish. More
by PAMDGREEN
Employees Worked With
May 11, 2021
2017 Nissan Titan SL when in for oil change 05/04/2021 Saul Ruiz he did amazing job helping me. BUT THE ONLY THING IS SALE MEN KEEP BOTHER ME ASKING TRADE IN . I JUST WANT TO LEAVE ME ALONE RELAX WHILE Saul Ruiz he did amazing job helping me. BUT THE ONLY THING IS SALE MEN KEEP BOTHER ME ASKING TRADE IN . I JUST WANT TO LEAVE ME ALONE RELAX WHILE I`M WAITNG FOR MY OIL CHANGE. THANKS! More
by KBAGDON1
Employees Worked With
May 10, 2021
I would definitely recommend this dealership to my friends. Every time I go there the service is exceptional, super fast!. Ask for Janlique or Sam if you want to purchase a car. friends. Every time I go there the service is exceptional, super fast!. Ask for Janlique or Sam if you want to purchase a car. More
by Carolina Padua Reyes
May 09, 2021
I love bringing my two Nissan vehicles to Universal Nissan. The service is always top-notch, the service advisors are always friendly and professional. My overall experience is quite satisfactory. Nissan. The service is always top-notch, the service advisors are always friendly and professional. My overall experience is quite satisfactory. More
by PHD42017
Employees Worked With
May 09, 2021
Great service. Saul was very helpful and attentive. I waited longer than expected but all the staff made me feel welcome and the facility makes it easy to either work there, eat or just watch the news. waited longer than expected but all the staff made me feel welcome and the facility makes it easy to either work there, eat or just watch the news. More
by MRDRGZ1111
Employees Worked With
May 09, 2021
Nissan always has the best customer service. The service rep stated that he called me to say my car was ready. I did not receive any calls rep stated that he called me to say my car was ready. I did not receive any calls More
by SMESS5
Employees Worked With
May 08, 2021
Can usually get car scheduled in for service exactly when I want. Friendly service. Good prices on service, even better when coupons are listed on website. If an error is made, they make it right. Advisor ke I want. Friendly service. Good prices on service, even better when coupons are listed on website. If an error is made, they make it right. Advisor keeps you in the know about what is being worked on your vehicle. In and out and dealership in a timely manner. More
by RZ
Employees Worked With
Akim
May 08, 2021
I appreciate the honesty in the service department. Jimmy was very helpful and explained things well. I felt that I was informed each step of the way. was very helpful and explained things well. I felt that I was informed each step of the way. More
by brendaarts2
Employees Worked With
Jimmy in service department
