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Universal Nissan
Orlando, FL
2,597 Reviews
Dear Valued Customer,
Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Nissan?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 2,597 reviews
May 06, 2021
My advisor Julian, he was very professional on his job, give advise and showed what parts were not expensive for my packet. Everything was done like he said 3 hrs. Pass this to his supervisor. Thank you J give advise and showed what parts were not expensive for my packet. Everything was done like he said 3 hrs. Pass this to his supervisor. Thank you Julian. More
by Rickb1191
Verified CustomerEmployees Worked With
Julian Advisor
May 06, 2021
Muy mala informacion ya que lleve mi vehiculo para un repuesto que tienen que colocar a este modelo y lleve el vehiculo duro casi quince dias y nunca llego. Llame y me informaron que hasta finales de mes repuesto que tienen que colocar a este modelo y lleve el vehiculo duro casi quince dias y nunca llego. Llame y me informaron que hasta finales de mes llega. Si no llamo alla estuviera el vehiculo y no me habian informado.Muy mala atencion More
by BBBTON555
Employees Worked With
Jimmy Casiano
May 06, 2021
Great experience. Keith, Bill and John we great and the buying experience went very well. I would recommend Universal for someone's next car buying experience. buying experience went very well. I would recommend Universal for someone's next car buying experience. More
by haneynfl
May 06, 2021
The service was done quickly, the people were very helpful and friendly and love the complimentary car wash. I am not going anywhere to get my next car service done but this same location. helpful and friendly and love the complimentary car wash. I am not going anywhere to get my next car service done but this same location. More
by pepito_teresita
Employees Worked With
Lino
May 06, 2021
Collin Petgrave was great, I like his friendliness and patience. Give him a good raisebwhen you do his review!. The service was good and fast. patience. Give him a good raisebwhen you do his review!. The service was good and fast. More
by lgsams91
May 06, 2021
Don’t recall the salesperson name at this moment. He was awesome! Very courteous and professional! I’m very happy with the purchase. Thank you! awesome! Very courteous and professional! I’m very happy with the purchase. Thank you! More
by JACQUIE45PINK
Employees Worked With
My salesperson
May 06, 2021
Excellent customer service. Great greeting, consistently informing on the status of the service. Advice on the best service for the interest of customer and the vehicle informing on the status of the service. Advice on the best service for the interest of customer and the vehicle More
by LGARCIA7373
Employees Worked With
May 06, 2021
I did buy my last 3 cars there that says everything..just love ,Nissan great customer service.that all i have to say..thank you love ,Nissan great customer service.that all i have to say..thank you More
by WHITEHORSEEAGLE1
Employees Worked With
May 06, 2021
Will was very helpful and made sure that everything went as smoothly as possible. I was able to get two cars which I assumed would be extremely difficult but everything was successful. Couldn’t be happier w as smoothly as possible. I was able to get two cars which I assumed would be extremely difficult but everything was successful. Couldn’t be happier with the service and outcomes. Thank you again. More
by MGTORRES007
