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Universal Nissan
Orlando, FL
2,599 Reviews
Dear Valued Customer,
Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Nissan?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 2,599 reviews
May 06, 2021
Never go anywhere else the service in the price was just what I was looking for in the color of the vehicle great job Finance department was great also what I was looking for in the color of the vehicle great job Finance department was great also More
by CLAUDIAMANTEY321
Verified Customer
May 06, 2021
Very friendly and helpful. Very knowledgeable about the cars we looked at. He helped with financing and insurance. The cafeteria smelled really good. Free water and coffee. cars we looked at. He helped with financing and insurance. The cafeteria smelled really good. Free water and coffee. More
by PENNYSTARR75
Employees Worked With
May 06, 2021
Customer Service was excellent. I would recommend family and family. Universal Nissan is Best then west Coloinal they give better service. Every time service is great and family. Universal Nissan is Best then west Coloinal they give better service. Every time service is great More
by tgordon1988
Employees Worked With
May 06, 2021
Collin Petgrave was great, I like his friendliness and patience. Give him a good raisebwhen you do his review!. The service was good and fast. patience. Give him a good raisebwhen you do his review!. The service was good and fast. More
by lgsams91
May 06, 2021
Don’t recall the salesperson name at this moment. He was awesome! Very courteous and professional! I’m very happy with the purchase. Thank you! awesome! Very courteous and professional! I’m very happy with the purchase. Thank you! More
by JACQUIE45PINK
Employees Worked With
My salesperson
May 06, 2021
There is no communication the person talked to did not show up. They changed spare parts to my back door car but didn't fix but still charged the whole amount. Not a good service. show up. They changed spare parts to my back door car but didn't fix but still charged the whole amount. Not a good service. More
by dessmojica
Employees Worked With
May 06, 2021
The service was done quickly, the people were very helpful and friendly and love the complimentary car wash. I am not going anywhere to get my next car service done but this same location. helpful and friendly and love the complimentary car wash. I am not going anywhere to get my next car service done but this same location. More
by pepito_teresita
Employees Worked With
Lino
May 06, 2021
Sarfaraz was and always has been amazing. He delivers a wonderful car buying experience. I will be back again for any vehicle needs in the future. wonderful car buying experience. I will be back again for any vehicle needs in the future. More
by NSOTOMAY
Employees Worked With
May 06, 2021
I’ve been buying cars from this dealership for years . Although the faces and names have changed. I will still continue to buy cars and get my service at the dealership Although the faces and names have changed. I will still continue to buy cars and get my service at the dealership More
by GERALDZ407
Employees Worked With
Julian is a very good service advisor. Always does me right
