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Universal Nissan
Orlando, FL
2,597 Reviews
Dear Valued Customer,
Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Nissan?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 2,597 reviews
April 21, 2021
Erick Disla was an amazing salesman, made the process quick and easy and was very upfront about all the information, rates, and was very helpful finding something that worked for my budget. quick and easy and was very upfront about all the information, rates, and was very helpful finding something that worked for my budget. More
by Courtney Dickerson
Employees Worked With
Erick Disla
April 21, 2021
It was nothing short of refreshing to walk into a dealership and not be accosted by over anxious salespeople as in other dealers in the area...and it was just mind boggling to have a smiling, knowled dealership and not be accosted by over anxious salespeople as in other dealers in the area...and it was just mind boggling to have a smiling, knowledgable Billy King offer his sincere best help when I declared we were not there to buy a car tonight. Billy was so knowlegdable that he not only illuminated the best features of the models we were looking at, but he also knew the competition thoroughly yet had nothing unkind to say about any of them! So sincere, smart and even natured! If we decide on a Nissan, Billy more than earned the sale. I hope his dealership understands what a true asset he provides to this company. We have seen lots of great SUV's at other dealerships but not one sales associate compares to Billy, More
by rsansone
Employees Worked With
Billy King
April 18, 2021
I can tell that universal nissan is the great company that you can count on when you buying a new car they knowledgeable and helping you find a great deals what car what you want we just got our new car that you can count on when you buying a new car they knowledgeable and helping you find a great deals what car what you want we just got our new car today and erick help us till we get what we want excellent job guys keep it up. More
by rodel abesamis
Employees Worked With
Erick Disla
April 18, 2021
He is awesome, very helpful, his performance is above and beyond I will recommend him to others to look for him if someone needed to purchase a car, We almost left!!! But he didn't give up EXCELLENT JOB and beyond I will recommend him to others to look for him if someone needed to purchase a car, We almost left!!! But he didn't give up EXCELLENT JOB ERICK DISLA BETTER PAYMENT BETTER CAR BETTER INSURANCE More
by Amy Padilla
Employees Worked With
Erick Disla
April 12, 2021
We’ve been working with Chris Oliva for quite a few years now and he is hands down the best they have! I absolutely love my new car! now and he is hands down the best they have! I absolutely love my new car! More
by Brittany
Employees Worked With
April 11, 2021
The dealership and my Sales Associate Eric Disla were very friendly and knowledgeable. Eric was very helpful in explaining the different features on the Rogue vs the Rogue sport. very friendly and knowledgeable. Eric was very helpful in explaining the different features on the Rogue vs the Rogue sport. More
by rlister
Employees Worked With
Erick Disla
April 11, 2021
Eric was a really good sales person. He was honest and fast. Also, was able to meet us in the middle with great attitude. Thank you so much If you get to read this. fast. Also, was able to meet us in the middle with great attitude. Thank you so much If you get to read this. More
by cesz03
Employees Worked With
Erick Disla
April 11, 2021
Erick was kind, funny and Effective. Very friendly. Great listener and perceptive. Great Job! he met my husband, daughter’s and my standards an more.totally exceeded expectations. listener and perceptive. Great Job! he met my husband, daughter’s and my standards an more.totally exceeded expectations. More
by Ingrid castillo
Employees Worked With
Erick Disla
April 10, 2021
Love the attention and care at the dealership today, it was a wonderful experience I got my beautiful car!! Thank you Christopher oliva left super happy !! was a wonderful experience I got my beautiful car!! Thank you Christopher oliva left super happy !! More
by Ingridrdiaz
Employees Worked With
