Universal Nissan
Orlando, FL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday Closed
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 AM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,394 reviews
Easy dealing with Billy Had a great experience buying from Billy King, he walked us through the whole process from beginning to end. he not only got us the Pathfinder we want Had a great experience buying from Billy King, he walked us through the whole process from beginning to end. he not only got us the Pathfinder we wanted but he gave us great service without any pressure. if youre in the market for a new car look him up. More
Diana en VIP extraordinaria Diana en vip es un ser humano con amplio conocimiento y expectacular. Sobrepaso mis expectativas. 100 % recomendada. QDTB exito que nos vemos pronto Diana en vip es un ser humano con amplio conocimiento y expectacular. Sobrepaso mis expectativas. 100 % recomendada. QDTB exito que nos vemos pronto continua vendiendo sonrisas More
Gracias por tanto, Diana #sevendensonrisas Diana; Gracias por todo lo que hiciste por mi familia. Siempre con una sonrisa encantadora. Sabios consejos la recomiendo QDTB y éxito. Eres súper b Diana; Gracias por todo lo que hiciste por mi familia. Siempre con una sonrisa encantadora. Sabios consejos la recomiendo QDTB y éxito. Eres súper buena More
Altamente recomendada Gracias por su amabilidad y toda la gestión que hicisteis por mi y familia. Estamos muy contentos con todo el esfuerzo. Hoy soy #VIP eres la mejor qu Gracias por su amabilidad y toda la gestión que hicisteis por mi y familia. Estamos muy contentos con todo el esfuerzo. Hoy soy #VIP eres la mejor que Dios le Bendiga. More
Diana Colina excellent I want to thanks Diana Colina for her patience. She’s a sweetheart and she will do anything to get want you want. I highly recommend her. Please come I want to thanks Diana Colina for her patience. She’s a sweetheart and she will do anything to get want you want. I highly recommend her. Please come and see Diana Colina when you need a new vehicle. Thanks again for you being such a great person. More
Ripped off “under warranty” The experience started off in a very friendly and personable manner. During the test drive of the vehicle I ended up buying, we all heard a troubling The experience started off in a very friendly and personable manner. During the test drive of the vehicle I ended up buying, we all heard a troubling noise that we couldn’t identify, so they “had the shop take a look at it”. After the mechanic deemed that there was nothing wrong with the car, I expressed concern with buying it but was told “Don’t worry about it, we’ll give you a full warranty for the week and if you have any problems we’ll take care of you.” On the drive home I noticed a similar noise/vibration, so I took it back to the dealership a few days later. After spending all day in the shop, they informed my husband that it was a bent rim and that the repair would cost us several hundred dollars and would not be covered under warranty. I immediately contacted Gerard, who sold me the car and arranged the warranty. Gerard proceeded to raise his voice at me to tell me that I must have mangled the rim up myself and it wasn’t their responsibility. My husband spoke at length to both Gerard and Juan, the sales manager, who both said the repair would not be covered by the warranty that they gave us specifically to deal with this type of situation based off of test drive concerns. I can’t say enough positive things about the service team who gave us the repair at cost, but I would advise anyone considering a used car from Universal Nissan to go elsewhere, as the team was highly untrustworthy, and made us pay for repairs on a vehicle less than a week after I drove it off the lot. More
Awesome I genuinely had a great experience at the dealership. The staff was very friendly, attentive and extremely knowledgeable. I’d definitely recommend thi I genuinely had a great experience at the dealership. The staff was very friendly, attentive and extremely knowledgeable. I’d definitely recommend this dealership to others. More
Great experience! Ask for Diana Colina if you’re looking to purchase a car. She’s knowledgeable, nice, and will do anything in her power to get you to drive off a new Ask for Diana Colina if you’re looking to purchase a car. She’s knowledgeable, nice, and will do anything in her power to get you to drive off a new car the same day. I had a difficult situation and she was able to help me. Thank you Diana!! More
I would like to thank Angelo Rivera Quiero agradecer a Angelo Rivera por ayudarme con la compra de mi 2019 Frontier SL, y por ser súper profesional y el trato fue excelente, yo sé lo rec Quiero agradecer a Angelo Rivera por ayudarme con la compra de mi 2019 Frontier SL, y por ser súper profesional y el trato fue excelente, yo sé lo recomiendo a todo el que necesite un auto. More
Buen servicio Gracias William Sanchez por su buen servicio excelente experiencis en la compra de nuestra hyundsi Santafe lo recomendamos sin duda alguns nos consigu Gracias William Sanchez por su buen servicio excelente experiencis en la compra de nuestra hyundsi Santafe lo recomendamos sin duda alguns nos consiguio un buen vehiculo More