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Universal Nissan
Orlando, FL
2,396 Reviews
Dear Valued Customer,
Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Nissan?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday Closed
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 AM
Sunday Closed
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Showing 2,396 reviews
January 02, 2019
Bought my first EV and love it!! I was originally planning on purchasing a Nissan Leaf at a dealer in South Florida, however, things didn’t go as planned. I am very particular about w I was originally planning on purchasing a Nissan Leaf at a dealer in South Florida, however, things didn’t go as planned. I am very particular about what I want and what the car must be equipped with. I found online the exact car I wanted to buy and made an online inquiry. I received a call from the dealer almost immediately and explained to the salesman that I am coming up from West Palm Beach which is a little over a two hour drive to get there. I emphasized to them that I don’t want to waste my time driving the distance if they didn’t have the car I want. Sure enough, Chris Green, my salesman assured me the car was available and he would reserve it since he understood I was driving from two hours away. Even though some asked me why I went to them instead of a local dealer by me and the reason being is that the nearby dealers didn’t have the car I wanted but Universal Nissan did! Overall, I am very satisfied with the experience and it was worth the drive to buy my lovely and awesome 2019 Nissan Leaf SV! So far so great with the car! I never thought I would want to buy an electric car but decided to since I researched the pros and cons of buying an EV car. Chris Green is very knowledgeable and he informed of more benefits of the car that I didn’t come across when researching. Chris also extended his assistance if any questions or concerns came up after purchasing my Leaf. He has a very friendly and professional approach in addition to his knowledge. Thank you guys for making this happen! More
by JohnD19
Employees Worked With
Helpful January 02, 2019
Great service! The entire experience from looking online to being contacted by Universal Nissan with a follow up call to the customer service on site was excellent. The entire experience from looking online to being contacted by Universal Nissan with a follow up call to the customer service on site was excellent. Sterling was quick and efficient and listened to what I was looking for. He helped me get a good deal on my 2018 Rogue. Great pre owned vehicle! More
by Bellacindyv
Employees Worked With
December 30, 2018
Customer service Great service. Alex did a great job making a lengthy process as seamless as possible. Please recognize his great job and customer service. Keep it up! Great service. Alex did a great job making a lengthy process as seamless as possible. Please recognize his great job and customer service. Keep it up! More
by Juanantonio0899
Employees Worked With
December 18, 2018
William Sanchez found me the deal I wanted I have been shopping for more than 2 months having bad experiences in other dealrship, and Universal Nissan was the only dealership with full disclos I have been shopping for more than 2 months having bad experiences in other dealrship, and Universal Nissan was the only dealership with full disclosure prices and no hidden fees , William Sanchez worked my deal in such a professional way that I have to admit that his carisma and care about my family made me make my final desition, Now I am very happy with my 2018 Nissan Rogue More
by ELGA
December 11, 2018
Comfortable experience Alex V was great. He worked with me and always made aware that he wanted me to feel comfortable without any added pressure. I told him what I wanted a Alex V was great. He worked with me and always made aware that he wanted me to feel comfortable without any added pressure. I told him what I wanted and searched the entire inventory to find what I wanted. He got to know me instead of trying to expedite the sale. More
by Jeremy1079
December 11, 2018
I’m so thankful Walking into a dealership I wasn’t too confident because I didn’t know what to expect. But Alex was truly amazing. Made me comfortable and gave me a c Walking into a dealership I wasn’t too confident because I didn’t know what to expect. But Alex was truly amazing. Made me comfortable and gave me a clear understanding of what was going on . I got a Little stressed out in the process because things kept going wrong but he reminded me that these were minor bumps in the road and he was right ! Alex is amazing! Thank you 💖 More
by Jtown
Employees Worked With
December 08, 2018
Life-changing I had an amazing experience, and that’s all thanks to Alex from Universal Niasan. He was everything you want in a sales consultant. He was honest w I had an amazing experience, and that’s all thanks to Alex from Universal Niasan. He was everything you want in a sales consultant. He was honest with me, without being pushy or rude. He was also very down to earth, so it made it easy to connect to him. And it resulted in me being able to get out of a terrible car/situation, and into a beautiful new 2018 Nissan Sentra SR! I am extremely thankful that Alex Vazquez and Bill Steinlauf helped me out. I highly recommend going there and getting a new car, but make sure to ask for Alex! More
by tiffaniambe
December 01, 2018
Dream Car! BIG thanks to Gio and Deya for their superb customer service, awesome personalities and dedication to putting me in my dream car! I was so happy to wo BIG thanks to Gio and Deya for their superb customer service, awesome personalities and dedication to putting me in my dream car! I was so happy to work with them and I am driving away with an amazing car! 110% recommend them if you are looking to purchase a vehicle! More
by Murano24
November 30, 2018
Excellent service I am very thankful with William Sanchez after visiting several dealerships without being approved William got me a great deal and approval thank you a I am very thankful with William Sanchez after visiting several dealerships without being approved William got me a great deal and approval thank you again I love my New Titan 👍👍 More
by Noe
Employees Worked With
November 30, 2018
Great job sterling If you need a car, a salesman who goes straight to the point, go see Sterling at Universal Nissan. He doesn’t waist nobody time. I purchase my less th If you need a car, a salesman who goes straight to the point, go see Sterling at Universal Nissan. He doesn’t waist nobody time. I purchase my less than 1 hour. He made it very easy for me. That’s the reason people have to be good at what they are doing. More
by Zariba
Employees Worked With
