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Universal Nissan
Orlando, FL
2,416 Reviews
Dear Valued Customer,
Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Nissan?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday Closed
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 AM
Sunday Closed
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Showing 2,418 reviews
October 31, 2018
Ray helped us I went in for my regular service and met Raymond Mieses he informed us of all the specials and new models and we will be getting into our new lease sh I went in for my regular service and met Raymond Mieses he informed us of all the specials and new models and we will be getting into our new lease shortly! More
by Smartbuy22
Employees Worked With
Raymond Mieses
Helpful October 31, 2018
Universal Nissan is the best Awesome customer attentiveness from Raymond Mieses at Universal Nissan, very pleased with his level of knowledge and the way the staff treated my fami Awesome customer attentiveness from Raymond Mieses at Universal Nissan, very pleased with his level of knowledge and the way the staff treated my family and I was top notch! More
by Steelersfan86
Employees Worked With
Raymond Mieses
October 30, 2018
Great experience Amazing experience. Customer service was amazing especially with sales representativ, Raymond Miese. He helped my dad and I with our purchase and we c Amazing experience. Customer service was amazing especially with sales representativ, Raymond Miese. He helped my dad and I with our purchase and we couldn't be any happier. More
by Yadhy04
Employees Worked With
Raymond Mieses
October 30, 2018
Great Customer Service My customer service experience was amazing! Raymond Mieses is so knowledgeable and patient. He provided us with all the details that we needed and ens My customer service experience was amazing! Raymond Mieses is so knowledgeable and patient. He provided us with all the details that we needed and ensured we got what we wanted! More
by Skyy24
Employees Worked With
Raymond Mieses
October 28, 2018
Outstanding Customer Assistance. My sales person Kevin Hung and his team were very very helpful along with being understanding to such a big purchase as buying a car!!! I'm so glad I My sales person Kevin Hung and his team were very very helpful along with being understanding to such a big purchase as buying a car!!! I'm so glad I decided to upgrade my vehicle for I LOVE my new 2018 Rogue. I'm sure I will see this awesome team when I come to service my Rogue. If you want to buy a Nissan please come into Universal Nissan and ask for Kevin Hung you want regret it!!! More
by LLassabe
October 28, 2018
Ray the sales guy Raymond Mieses VIP Consultant is an understatement- he is a very professional and knowledgeable- his no pressure approach was very appreciated when it Raymond Mieses VIP Consultant is an understatement- he is a very professional and knowledgeable- his no pressure approach was very appreciated when it came time to make a decision. He is highly recommend when your ready to purchase. More
by Wpbwill
Employees Worked With
Raymond Mieses
October 28, 2018
Great Experience Just got my new Nissan Rogue Sport. Raymond Mieses was my Sales Consultant he was very nice the process was fast and he treat me and my husband with Just got my new Nissan Rogue Sport. Raymond Mieses was my Sales Consultant he was very nice the process was fast and he treat me and my husband with most respect. I really recomende him. Thanks Raymond More
by Dorymar
Employees Worked With
Raymond Mieses
October 26, 2018
excellent service I recently bought a car from Nissan and met Billy King. He was a God sent, he was understanding , caring, and knowledgeable. I would recommend him to I recently bought a car from Nissan and met Billy King. He was a God sent, he was understanding , caring, and knowledgeable. I would recommend him to anybody I meet in the future. More
by fcosbert
Employees Worked With
Billy King
October 25, 2018
New purchase Angelo is the best dealer associate ever , I truly recommend Angelo he will help you . The best service ever Awesome Angelo and alll the staff Angelo is the best dealer associate ever , I truly recommend Angelo he will help you . The best service ever Awesome Angelo and alll the staff More
by Daphnne Anaya
October 23, 2018
Diana is very excellent Diana Colina is a very excellent person, I recommend you ask for her if you come by. She is very patient and an amazing listener. She managed to help Diana Colina is a very excellent person, I recommend you ask for her if you come by. She is very patient and an amazing listener. She managed to help me very well and take care of us while we were here. They are very friendly here and are a great service. Universal Nissan is a great place to buy a car. More
by Mr. Molina
