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Universal Nissan
Orlando, FL
2,593 Reviews
Dear Valued Customer,
Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Nissan?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 2,593 reviews
May 21, 2020
Buying my Murano from Chris was a breeze.. Thank you Chris for making the experience so easy. Truthfully I had my eye on another Murano in another dealer, but his responses to my all my text Thank you Chris for making the experience so easy. Truthfully I had my eye on another Murano in another dealer, but his responses to my all my text and no pressure auditude made me close the deal with him. He has sold several vehicles to my family members and we are always very satisfied. Will be recommending him to anyone who needs to purchase a vehicle. Much appreciated, LOVE my Murano! More
by legallioninc
Employees Worked With
May 20, 2020
Trading in my car was the smoothest thing ever! Chris kept me informed of everything through phone/text due to COVID so i didn’t have to go and spend HOURS with my daughter there. I was in and out in l kept me informed of everything through phone/text due to COVID so i didn’t have to go and spend HOURS with my daughter there. I was in and out in les than 3 hrs (i dont know about anyones else, but every car buying/trading experience I’ve had anywhere else normally takes 5 or more hours😭) I LOVE my 2020 Altima!😍 More
by Brenda Raya
Employees Worked With
May 16, 2020
Great to work with! Will M. was amazing and a pleasure to work with. The environment was safe and clean as well. I would go back or recommend this dealership. work with. The environment was safe and clean as well. I would go back or recommend this dealership. More
by porter2185
Employees Worked With
Will Morris
May 16, 2020
Chris was wonderful to work with. Best car buying experience I have ever had. He was very personable and straightforward. He made me feel comfortable from the beginning. A no nonsense guy and I loved experience I have ever had. He was very personable and straightforward. He made me feel comfortable from the beginning. A no nonsense guy and I loved it! More
by Lauren Manuel
May 09, 2020
Visited the dealership today and had the pleasure of being assured by Mr Will Morris! Would definitely recommend this place and Mr Morris as he was very professional, helpful and accommodating! Great jo being assured by Mr Will Morris! Would definitely recommend this place and Mr Morris as he was very professional, helpful and accommodating! Great job... More
by Luis Cova
Employees Worked With
Will Morris
May 08, 2020
My experience today with Javon went very smooth he was very accommodating and knowledgeable about my purchase. And Chip was a big help with getting my low rate. very accommodating and knowledgeable about my purchase. And Chip was a big help with getting my low rate. More
by JudyH
Employees Worked With
May 03, 2020
Excellent service, Alexis Mangual was great, really friendly and he explain every single detail, employees like him made a great different in Nissan,, five star service. friendly and he explain every single detail, employees like him made a great different in Nissan,, five star service. More
by Jorgefonseca1216
Employees Worked With
Alexis Mangual
April 30, 2020
Honestly best dealership in the Orange County area. Decided to do a trade in and had no regrets going to Universal Nissian. Will Morris went above and beyond to assist me with my not so good credit. Decided to do a trade in and had no regrets going to Universal Nissian. Will Morris went above and beyond to assist me with my not so good credit. He was very patient as I was not sure what I wanted. I think he’s an asset. Would recommend you guys any time. More
by Beauty4
Employees Worked With
Will Morris
April 30, 2020
Luis Cabrera is the absolute best. He came in the office on his day off just to work with us.He listened to our concerns and needs and gave us a deal that exceeded our expectations. In the 5 years we have b on his day off just to work with us.He listened to our concerns and needs and gave us a deal that exceeded our expectations. In the 5 years we have been NISSAN he gave us the best experience thus far. More
by Jguzman
Employees Worked With
Luis Cabrera
April 30, 2020
Jose Angel Zayas is my new Buzz Lightyear Hero!!! Jose Angel went to infinity and beyond to find me the right vehicle and the best rate.. He listened to my needs and respected my requests... So gratef Jose Angel went to infinity and beyond to find me the right vehicle and the best rate.. He listened to my needs and respected my requests... So grateful for everything he and his team did... Thank you so much guys!!! More
by w.olivera72
Employees Worked With
Jose Zayas
