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Universal Nissan
Orlando, FL
2,602 Reviews
Dear Valued Customer,
Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Nissan?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Service Time
Service Communication
Workmanship
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 2,602 reviews
August 18, 2019
Best Nissan Dealership The service was great and my sale guy Keith was awesome. I’ll recommend him for any person looking to buy or finance a car he’ll get the job done with The service was great and my sale guy Keith was awesome. I’ll recommend him for any person looking to buy or finance a car he’ll get the job done within your best interest. More
by Quentel
Employees Worked With
August 07, 2019
My 2016 leaf purchase I came to this dealer to look at a 2016 Nissan Leaf , only had 12000 miles . The salesman Chris Green showed me the car , we went on a road test , I I came to this dealer to look at a 2016 Nissan Leaf , only had 12000 miles . The salesman Chris Green showed me the car , we went on a road test , I loved the way the car drove & performed . When we got back to the dealer I bought the Nissan leaf cash . No regrets , no more paying ridiculous high gas prices ! More
by Erod
Employees Worked With
July 31, 2019
Increible dealer muy buen dealer muy buena atención desde el comienzo. Nos atendio el vendedor William Sanchez quien fue de gran ayuda al comprar nuestro vehículo.Muy muy buen dealer muy buena atención desde el comienzo. Nos atendio el vendedor William Sanchez quien fue de gran ayuda al comprar nuestro vehículo.Muy limpio el lugar. More
by gabsperez1212
Employees Worked With
July 30, 2019
Awesome job I had Chris Green as a sails man and he worked his hardest for hours to get me, a college kid, into a car. I love my car and he is always available if I had Chris Green as a sails man and he worked his hardest for hours to get me, a college kid, into a car. I love my car and he is always available if I have any questions. He has sold my Aunt and Nana a car and we all are thankful for his service. More
by Megan
Employees Worked With
July 24, 2019
great service Good service from the salesman William Sanchez.Very happy from the purchase of my new altima. Very attentive salesman.Recommended 100%.William sanche Good service from the salesman William Sanchez.Very happy from the purchase of my new altima. Very attentive salesman.Recommended 100%.William sanchez is the man! More
by Jimenez1986
Employees Worked With
July 23, 2019
Outstanding Service My husband and I went in to purchase a car and we ended up getting one for myself and one for him. The salesman we worked with Richie Harris went abov My husband and I went in to purchase a car and we ended up getting one for myself and one for him. The salesman we worked with Richie Harris went above and beyond to get us the best deal and the finance manager Adriano not only treated us like family but was diligent in making sure we walked out with numbers we were happy with. 10 out 10 experience. Would recommend to everyone we know. We walked in a toyata family and left a Nissan family. Thank you Universal Nissan. More
by Shanrstephens
June 11, 2019
excelente servicio una gran experiencia en manos de William sanchez gran vendedor y gran sujeto agradezco su paciencia y su profesionalidad ala hora de buscar el mejor c una gran experiencia en manos de William sanchez gran vendedor y gran sujeto agradezco su paciencia y su profesionalidad ala hora de buscar el mejor carro y el mejor precio totalmente recomendado. More
by carlitosuarez1978
Employees Worked With
June 08, 2019
Incredible service from William sanchez Was really glad to enter this dealer a exceptional customer service provided by the salesman William Sanchez totally recommended and excellent deals f Was really glad to enter this dealer a exceptional customer service provided by the salesman William Sanchez totally recommended and excellent deals for the vehicles. More
by Rydellis76
Employees Worked With
May 16, 2019
Excellent I received an excellent service during all the process especially from the seller Alexis Vazquez. Juan Crespo and Alex help me to find a good insuranc I received an excellent service during all the process especially from the seller Alexis Vazquez. Juan Crespo and Alex help me to find a good insurance for the vehicle. More
by Moncho37
May 13, 2019
Outstanding Service Thank You to William Sanchez and Deya Oumallal for the best car buying experience!! I Love MY Nissan Murano. I Would highly reccomend This dealership Thank You to William Sanchez and Deya Oumallal for the best car buying experience!! I Love MY Nissan Murano. I Would highly reccomend This dealership if you plan on purchasing a vehicle!! More
by aldoray00
