Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Universal Nissan
Orlando, FL
2,593 Reviews
Dear Valued Customer,
Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Nissan?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,593 reviews
March 20, 2017
excellent service Hello I was extremely happy with my sales Rep Billy King... and with my new car. the building was very clean and friendly. I will recommend this d Hello I was extremely happy with my sales Rep Billy King... and with my new car. the building was very clean and friendly. I will recommend this dealership to everyone I know. I am already planning on buying another Nissan Altima for my college son. More
by tduncanson
March 18, 2017
My experience at Nissan Very good salesman, and very knowledgeable about the cars. Brendon was also very friendly and helpful with deciding which car I left with. Norm also w Very good salesman, and very knowledgeable about the cars. Brendon was also very friendly and helpful with deciding which car I left with. Norm also was very helpful with the financing. I would definitely recommend their services and i will cone back again as this is my 2nd car purchase here. More
by sweetlo
Employees Worked With
Norm Leblanc, Brendon Grimes
March 17, 2017
Found the car I was looking for Isaac Reyes from Universal Hyundai helped me find a Nossan Rogue and stay within my budget. Everyone at universal Hyundai was so helpful, explaining Isaac Reyes from Universal Hyundai helped me find a Nossan Rogue and stay within my budget. Everyone at universal Hyundai was so helpful, explaining every detail to me and answering all my questions. I left with a 2016 used Nissan Rogue, with only 4000 miles on it, and was able to stay within my budget. Extremely satisfied with their service, will definitely recommend. More
by Fabi_andreoni
Employees Worked With
Isaac Reyes Fromm universal Hyundai
March 14, 2017
Awesome service!! Very helpful and curtious to our needs. We bought the truck! Pinkney really helped find the righy vehicle for us. Jaun was able to secure us the right Very helpful and curtious to our needs. We bought the truck! Pinkney really helped find the righy vehicle for us. Jaun was able to secure us the right price! Fantastic team! More
by DawniB
March 11, 2017
Universal Nissan is amazing! Great customer service my sales Rep was Curtis Riggins excellent person took his time showing us the cars very knowledgeable explained everything wi Great customer service my sales Rep was Curtis Riggins excellent person took his time showing us the cars very knowledgeable explained everything with detail cared about our needs and had lots of patience with me. Mr Rivera also did a great job explaining the financing and warranty options and took great care of us. I really love this place. Definitely recommend it. More
by Mary
Employees Worked With
Hiram Rivera, Jose Saint Hilaire, Curtis Riggins
March 10, 2017
Great service Sales and service people are very efficient and very friendly. Price is reasonable and the quality of work surpass my expectations. Keep the great ma Sales and service people are very efficient and very friendly. Price is reasonable and the quality of work surpass my expectations. Keep the great management!!! More
by Nel 03917
Employees Worked With
March 09, 2017
Great customer service Helped me out for a great price !! And you leave with the car you want ! Great customer service and professionalism !! Curtis Riggins is the guy to se Helped me out for a great price !! And you leave with the car you want ! Great customer service and professionalism !! Curtis Riggins is the guy to see !! More
by Ortiz1292
Employees Worked With
Curtis Riggins
March 07, 2017
Great Experience Purchasing My sales person, Curtis Riggins, was excellent! I came in to the dealership looking for a used car. It had already been sold. Curtis showed me a numbe My sales person, Curtis Riggins, was excellent! I came in to the dealership looking for a used car. It had already been sold. Curtis showed me a number of other vehicles. Eventually he guided me to test drive a 2017 Murano. He was more than knowledgeable about the trim packages and features. I was impressed by Curtis's knowledge in regards to all the vehicles we encountered on the lot. He was very laid back, personable, and made this a very easy car buying experience. More
by brianpatrickwynne
Employees Worked With
Hiram Rivera, Jose Saint Hilaire, Curtis Riggins
March 07, 2017
Novo carro Minha experiência aqui na Nissan na south orange blossom trail foi excelente desde a recepção ao atendimento finalizei a compra com o vendedor Marcos Minha experiência aqui na Nissan na south orange blossom trail foi excelente desde a recepção ao atendimento finalizei a compra com o vendedor Marcos Oleiro que teve toda a paciência e tranquilidade em um conceito de bom atendimento indico as pessoas a virem e usufruírem deste serviço More
by Grazi
March 07, 2017
Excellent service Nissan has been the only dearlership we deal with, weather it be to purchase or lease, the customer service is top notch. Starting with the sales man Nissan has been the only dearlership we deal with, weather it be to purchase or lease, the customer service is top notch. Starting with the sales man Chris oliva, he has handle most of our purchase. Alberto Santos and Eddie are a also great and a few other great salesman to say the least. All my family deals only with Nissan Universal. Nissan Universal is the place to go! More
by Familyof4ever
Employees Worked With
Other Employees :
Alberto Santos, Adriano De Oliveira, Norm Leblanc, Jackie Trucksess
