Universal Nissan

If you are looking for the best customer service team then you don't have to look further than Universal Nissan. The staff is above expectation, very inviting and always eager to help you. On April 18, 2 then you don't have to look further than Universal Nissan. The staff is above expectation, very inviting and always eager to help you. On April 18, 2013, I purchased a Nissan Altima and Sarfaraz Ahmed help me along with his manager Deya. Both were very helpful in providing me with all the information on my vehicle. Hiram Rivera, in the finance department was amazing too, He informed me about all the importance on having extra coverage on my pre-owned Nissan, which I thank him for all the insight. The most outstanding service was on the 27th of April, when my battery died and only couple of days after purchase, I brought my car back to the dealership and Sultan Bash, took his time from his work and with all the patience took me to an auto parts store and replace the battery for me at no cost. I was so relieved that I had my car running again with out no problems. I encourage any one who is in the market to purchase a new or pre-owned car that this is the place where you want to go and buy it from, no question asked. Thank you guys for everything Mily More

One of the best car buying experiences I have ever had!! Buying a new car can be a stressful and unpleasant undertaking; however, this was NOT the case this time. My sales consultant, Eduardo Del Rio, was Buying a new car can be a stressful and unpleasant undertaking; however, this was NOT the case this time. My sales consultant, Eduardo Del Rio, was respectful, knowledgeable and extremely helpful. At no time did I feel pressured and I received the best service possible. It was also a pleasure to work with the Financial Manager, Mazine Alaoui. They stayed well after hours on a Saturday night to complete the sale and did not rush or compromise service in doing so. I will definitely buy my next car here and would recommend this dealership to anyone in the market for a new or used Nissan!! Not only was the service worth the drive - but so was the price!! More

Keith was very helpful in helping me make the decision to purchase my new car. He was very friendly and worked fast and efficient and made several follow up calls afterwards to ensure that I was completely s purchase my new car. He was very friendly and worked fast and efficient and made several follow up calls afterwards to ensure that I was completely satisfied with the car, He stayed past his normal working hours the day I came in to make sure I was taken care of by the dealership, which I was. More

Mr. Tarik Taoudi was very professional and delivered every expectation we had. He treated us with utmost respect and he went above and beyond considering we had our new born children with us. He provide every expectation we had. He treated us with utmost respect and he went above and beyond considering we had our new born children with us. He provided enternainment for them as they got roudy therefore it created a more friendly experience. He walked us thru different buying and financing scenarios and never over sold us. He made the buying experience as pleasant one and I would not consider going elsewhere to do business specially when you have staff like Mr. Taoudi. Thank you Tarik for the wonderful experience you provided to me and my family we are deeply satisfied with your work. More

I visited Nissan a week ago and I was so impressed with the service I was provided by my salesperson Mark. I Test drive a 2013 Nissan Altima and I was well informed and felt comfortable with mark. I recom the service I was provided by my salesperson Mark. I Test drive a 2013 Nissan Altima and I was well informed and felt comfortable with mark. I recommend universal Nissan/Hyundai to anyone. More

I visited Universal Nissan/Hyundai last week and was very happy with the service provided by sales consultant Mark Matadin, he was very helpful and patient with me. I didn't get to purchase the vehicle becau happy with the service provided by sales consultant Mark Matadin, he was very helpful and patient with me. I didn't get to purchase the vehicle because I did not qualify based on my credit. But overall I was happy and will recommend Mark and universal Nissan/Hyundai in future. niceride2013 More

Eduardo was AMAZING from the initial call to the end and after. I haven't purchased a vehicle in over 12 years.Eduardo worked with me to make sure I was happy.I will definitely recommend this location becau after. I haven't purchased a vehicle in over 12 years.Eduardo worked with me to make sure I was happy.I will definitely recommend this location because of Eduardo. Eduardo even called and thank my brother for bringing me to his location. Best customer service!!!! Financial agent Adriano ( I hope correct spelling) continued the amazing experience. You have two exceptional employees. Thank you. More

I recently experienced a difficult situation with a newly leased Pathfinder. The dealership handled my situation with absolute grace, ensuring that I was well taken care of along the way. Keith Priestly ha leased Pathfinder. The dealership handled my situation with absolute grace, ensuring that I was well taken care of along the way. Keith Priestly has been extremely good at following up with me on a regular basis since that experience to ensure that I'm happy with my new vehicle. Henry and Alfonso in their service department are both wonderful to interact with as well. More

The staff was extremely helpful. From the beginning they allowed my dog to go inside and were always asking if I wanted something to drink while I waited. Mr. Sultan was eager to find out any information I allowed my dog to go inside and were always asking if I wanted something to drink while I waited. Mr. Sultan was eager to find out any information I asked. He gave his personal experience to help in my decision. His advice and experience made my purchase very smooth. More

I had the Greatest Experience with a Nissan Car dealership especially after I had a very bad one with Honda. I was very weary of car dealership and their gimmick but with Nissan I put my trust in t dealership especially after I had a very bad one with Honda. I was very weary of car dealership and their gimmick but with Nissan I put my trust in their experience on how to be truthful and honest in their professionalism. I am more than happy with their work and dedication in professionalism. I will be a loyal Nissan car buyer and I also will definitely always recommend them. Thank you Nissan for your way of keeping it real. A.martinez More