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Universal Nissan
Orlando, FL
2,396 Reviews
Dear Valued Customer,
Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Nissan?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday Closed
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 AM
Sunday Closed
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Showing 2,396 reviews
April 17, 2013
I was skeptical at first since I had been turned down numerous times at other car dealerships. I really wasn't expecting anything different from Universal Nissan but just decided to stop by. I was greete numerous times at other car dealerships. I really wasn't expecting anything different from Universal Nissan but just decided to stop by. I was greeted by Eduardo Del Rio and boy was I wrong. Mr Del Rio showed me an interest that made me feel like a million dollars.. I was credit challenged and with a minimal down payment he made it happen and I was able to get my Altima. More
by ramirezalejo2
Employees Worked With
Eduardo Del Rio
Helpful April 17, 2013
I received a Capital One mailer thinking that I was able to purchase a vehicle for $30k from Universal Nissan. I made an appt with Eduardo Del Rio and when I met him reality sunk in. He explained that it wa to purchase a vehicle for $30k from Universal Nissan. I made an appt with Eduardo Del Rio and when I met him reality sunk in. He explained that it was a pre approval and although I had bad credit I assumed that with the mailer I was in a perfect situation to buy. After several turn downs from banks I was sick to my stomach BUT Eduardo never gave up. I was finally approved and drove off with my new Sentra. To make matters more interesting my 20 year old daughter was with me and he said a good possibility existed that she can also get into a new vehicle. Sure enough Shalon drove off with her new Versa hatchback. We love you dearly Mr. Del Rio for making a dream a reality and thank you Universal Nissan. More
by aletabatts87
Employees Worked With
Eduardo Del Rio
April 17, 2013
First class experience. Wonderful customer service and an exceptional sales person(Eduardo Del Rio) and a truly awesome dealership. Love the free nail salon and refreshments. exceptional sales person(Eduardo Del Rio) and a truly awesome dealership. Love the free nail salon and refreshments. More
by coronadoana221
Employees Worked With
Eduardo Del Rio
April 15, 2013
I will definitely recommend Chris Gallagher to others. He did a great job making my experience very pleasant and I look forward to working with him again in the future. did a great job making my experience very pleasant and I look forward to working with him again in the future. More
by meganmn123
Employees Worked With
Christopher Gallagher
April 15, 2013
Ronnie was great. He was very patient and didn't push me to make a purchase. Wonderful experience. Will definitely go back to Universal Nissan when I'm ready to purchase again. me to make a purchase. Wonderful experience. Will definitely go back to Universal Nissan when I'm ready to purchase again. More
by Cperez1169
Employees Worked With
Ronnie Sibera
April 15, 2013
I had an excellent experience purchasing my Nissan Rogue at Universal Nissan. Chris Gallagher and every staff member I came in contact with that day were extremely helpful and made it a pleasant transaction at Universal Nissan. Chris Gallagher and every staff member I came in contact with that day were extremely helpful and made it a pleasant transaction. More
by Jacks2310
Employees Worked With
Christopher Gallagher
April 14, 2013
I purchased this Hyundai Sonata not a Nissan. Based on the features as explained by George who was very knowledgable and carefully delivered that knowledge, ensuring that I understood. the features as explained by George who was very knowledgable and carefully delivered that knowledge, ensuring that I understood. More
by Hyundaisonata2013
Employees Worked With
George
April 12, 2013
I entered the dealership very scared and leary. The customer service and understanding I received eased my fears and allowed my purchase to be a fun and pleasant one. I did not feel pressured or rushed customer service and understanding I received eased my fears and allowed my purchase to be a fun and pleasant one. I did not feel pressured or rushed. I was in complete control and with this being my very first experience purchasing a car, I was quite impressed! I can say I will return to Universal Nissan for my future vehicle needs! More
by DierdraTorresLopez
April 12, 2013
It was a wonderful and exciting experience! Everyone, especially Eduardo, were very nice. Even had my first manicure and for free! :). Love my car too! especially Eduardo, were very nice. Even had my first manicure and for free! :). Love my car too! More
by Cgaskins53
Employees Worked With
Eduardo Del Rio
April 12, 2013
I was very happy with my decision to get a car at this dealership, my salesman was very professional and very pleasant, it was my first time buying a car, so I was a little nervous , but I very happy wit dealership, my salesman was very professional and very pleasant, it was my first time buying a car, so I was a little nervous , but I very happy with my versa . More
by bob113
Employees Worked With
Abdel idoubiya
