Universal Nissan

Excellent customer service and a great team of friendly professionals. It would be a good idea to start providing two keys for any pre owned vehicle that is purchased. professionals. It would be a good idea to start providing two keys for any pre owned vehicle that is purchased. More

Buying a car is usually a stressful experience however here everything went smooth and the staff was amazing! In addition the dealership is very clean and organized and I love how they offered to give me here everything went smooth and the staff was amazing! In addition the dealership is very clean and organized and I love how they offered to give me a manicure and refreshments while I was waiting. I have to give a special thanks to joe Cruz and frank Guerrero. They made me feel at home and both were very thorough and answered all my questions. frank really knew everything there was to know about the car and Joe Cruz is an excellent manager. I will recommend all my friends and family here and I recommend if you need anything to deal with these two gentlemen as they made my time at Nissan a breeze. More

My experience at Universal Nissan was a very enjoyable one, contrary to my expectation (of car buying). The entire team was friendly, organized, and professional. Though they are currently occupying a tem one, contrary to my expectation (of car buying). The entire team was friendly, organized, and professional. Though they are currently occupying a temporary sales room, they ensured all customers felt welcomed and comfortable. The employee I worked with was Carlos Vega. He was genuinely personable and knowledgeable. He ensured I felt comfortable, in all regards, before making the commitment. With this level of service, of both the employee and dealer, I would have no problem recommending this experience to anyone that is interested. Now, my expectations have changed. More

This was the BEST car buying experience EVER. We originally test drove a car with Carlos and just weren't sure about the purchase. John was fantastic and went above and beyond to take care of us. W originally test drove a car with Carlos and just weren't sure about the purchase. John was fantastic and went above and beyond to take care of us. We couldn't be happier all the way around. Jose R in finance was the kindest and most thorough auto finance person I've ever worked with. We will recommend Universal to everyone who is interested in purchasing a vehicle and will make it a point to come back our selves. More

My son was with several thousand dollars of negative equity so I thought that it would not be possible to get out of my lease since I was already over my mileage. Eduardo Del Rio made it happen with a l equity so I thought that it would not be possible to get out of my lease since I was already over my mileage. Eduardo Del Rio made it happen with a lot of patience and his New York way of speaking was just so cool. Thank you Universal Nissan for employing such a knowledge driven individual. I will be back and recommend all my loved ones to you and Mr. New Yorker... More

I was introduced to Eduardo Del Rio by a friend who had recently purchased from Mr. Del Rio. I had a very low score and really doubted that I would be leaving Universal Nissan with a vehicle except with my recently purchased from Mr. Del Rio. I had a very low score and really doubted that I would be leaving Universal Nissan with a vehicle except with my old jalopy. After being turned down by primary banks I was not feeling the realization of good news. Eduardo kept insisting on a bit more money down and he was able to find Santander bank to pick up my financing. I would like to thank management at Universal Nissan for employing such a non pushy talented individual. I am originally from NJ and retired to Orlando and its been a wonderful experience thus far. Que Dios Te Bendiga Eduardo. More

My visit to Universal Nissan was very nice. I was introduced to a salesman by the name of Keith Priestley. Keith answered every question my wife and I had and was very knowledgeable about every vehic introduced to a salesman by the name of Keith Priestley. Keith answered every question my wife and I had and was very knowledgeable about every vehicle I asked about. The best thing I liked about Keith was the low/no pressure approach he took with my wife and I. They also gave me a fair deal on my trade in sight unseen. I would highly recommend Keith Priestley to any of my friends and family members who are looking to purchase a new/used vehicle. More

I had a chance to deal with this dealership when I purchased my Altima , everything was great, the salesman was very knowledgeable and helpful, I would very much recommend this dealership and the sal purchased my Altima , everything was great, the salesman was very knowledgeable and helpful, I would very much recommend this dealership and the salesman in particular . More

I was skeptical at first since I had been turned down numerous times at other car dealerships. I really wasn't expecting anything different from Universal Nissan but just decided to stop by. I was greete numerous times at other car dealerships. I really wasn't expecting anything different from Universal Nissan but just decided to stop by. I was greeted by Eduardo Del Rio and boy was I wrong. Mr Del Rio showed me an interest that made me feel like a million dollars.. I was credit challenged and with a minimal down payment he made it happen and I was able to get my Altima. More

I received a Capital One mailer thinking that I was able to purchase a vehicle for $30k from Universal Nissan. I made an appt with Eduardo Del Rio and when I met him reality sunk in. He explained that it wa to purchase a vehicle for $30k from Universal Nissan. I made an appt with Eduardo Del Rio and when I met him reality sunk in. He explained that it was a pre approval and although I had bad credit I assumed that with the mailer I was in a perfect situation to buy. After several turn downs from banks I was sick to my stomach BUT Eduardo never gave up. I was finally approved and drove off with my new Sentra. To make matters more interesting my 20 year old daughter was with me and he said a good possibility existed that she can also get into a new vehicle. Sure enough Shalon drove off with her new Versa hatchback. We love you dearly Mr. Del Rio for making a dream a reality and thank you Universal Nissan. More