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Universal Nissan
Orlando, FL
2,597 Reviews
Dear Valued Customer,
Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Nissan?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 2,597 reviews
December 31, 2023
Was the worst car by experience I ever had. It was more convoluted than necessary. They couldn't have made it more difficult. And trying to get extra money out of a young person with a family t It was more convoluted than necessary. They couldn't have made it more difficult. And trying to get extra money out of a young person with a family that needed a car is just very disrespectful. More
by dawniangl
Verified Customer
December 26, 2023
The experience was great. Why? ????? The dealership experience was awesome. I didn't have any problems and was able to get into a nice vehicle. Why? ????? The dealership experience was awesome. I didn't have any problems and was able to get into a nice vehicle. More
by juliefils1
Employees Worked With
Werlin
December 24, 2023
They had us there until late saying things that were not completely true just convincing us to take out a new loan and to just stop paying our trade. Behavior that's not only unethical but also unprofession completely true just convincing us to take out a new loan and to just stop paying our trade. Behavior that's not only unethical but also unprofessional. The car then had a flat tire the day after we bought it and the dealership denied to change it even the service person said he couldn't beleive that they wouldn't give us the tire for free as they only needed a manager's approval. Would never make business there again. More
by NALTON2066
December 24, 2023
Well deserving of a positive review! After researching and determining the new vehicle and features I wanted, I requested an emailed price quote from six larger Florida Nissan dealers wh After researching and determining the new vehicle and features I wanted, I requested an emailed price quote from six larger Florida Nissan dealers who had what I wanted on their lot. Universal's quote was thousands less and no haggling necessary. My purchase was finished quickly. Universal Nissan's objective is to move large volumes of vehicles. Just Google Earth the size of their parking lot! Thanks Ethan, Gabriel, and Semin! More
by Trump Supporter
December 23, 2023
Jonathan was amazing , My first time buying a car , went in with no idea and he made my spouse & I feel very comfortable , No ' salesmen ' pressure - recommended to my friends & family already in with no idea and he made my spouse & I feel very comfortable , No ' salesmen ' pressure - recommended to my friends & family already More
by KVHERRERA57
