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Universal Nissan

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.5
2,599 Reviews
Dear Valued Customer, Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida. Our Mission Statement With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission. Our e-Team Professionals We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing! Why Buy at Universal Nissan? During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here: Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando. Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership. State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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12785 South Orange Blossom Trail,

Orlando, FL

32837

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Showing 2,599 reviews

April 30, 2023

Went in and bought a car here. The process was smooth and Werlin did everything in his power to make sure we left happy. More

by Frandizzo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Werlin
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May 01, 2023 -

Universal Nissan responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Universal Nissan are glad to have you as a customer. Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

April 29, 2023

Nick and the service department at Universal Nissan are top notch! Highly recommended! Great Team! More

by Dr.brown100055
Recommend Dealer
Yes
Employees Worked With
Nick
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May 01, 2023 -

Universal Nissan responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

April 29, 2023

Highly recommended talking with Sarfaraz Ahmed. I had a great experience. I live my car and have told my whole family about the experience. More

by SSantiago
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sarfaraz Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2023 -

Universal Nissan responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

April 29, 2023

The wait was long but Jimmy explained that it would take 3-4 hrs. He was exceptionally professional More

by Valeenabington
Recommend Dealer
Yes
Employees Worked With
Jimmy
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May 02, 2023 -

Universal Nissan responded

Valeen, Thank you for taking the time to share your thoughts on working with Jimmy and our team. We're glad to hear we delivered such a great experience! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

April 28, 2023

Great place to buy your car. All staff is friendly and are willing to help you secure a good deal when purchasing a car. Raul was specially helpful when working with me and my wi More

by Darwin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruben Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raul Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Felix Matos
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May 01, 2023 -

Universal Nissan responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

April 28, 2023

Good Great experience with good customer service Clean dealship Nice waiting room with food bar More

by benficagirl89
Recommend Dealer
Yes
Employees Worked With
Juan
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Apr 28, 2023 -

Universal Nissan responded

Thank you so much for taking the time to share your experience with us. We truly value your business! Congrats on your new ride!! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

April 28, 2023

This dealership operates like an well-oiled machine. The personnel are attentive, professional and courteous. More

by CHISPO261
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cortes
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May 01, 2023 -

Universal Nissan responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Universal Nissan. Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

April 27, 2023

The service was great. The information was explained clearly for me to understand. I even had the opportunity to ask questions and received answers. More

by user456
Recommend Dealer
Yes
Employees Worked With
Colin
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Apr 27, 2023 -

Universal Nissan responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Universal Nissan! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

April 26, 2023

Chris Oliva was amazing and gave amazing service. I would recommend him to anyone looking for a new car! More

by Selena Vega
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Oliva
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 27, 2023 -

Universal Nissan responded

Thank you so much for taking the time to share your experience with us. We truly value your business! Congrats on your new ride!! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

April 23, 2023

Spacious rooms, comfortable and clean; lot of personnel and nice environment. There’s always someone available to help you. More

by Karim Bert
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Espinal
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2023 -

Universal Nissan responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

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