Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Universal Nissan
Orlando, FL
2,599 Reviews
Dear Valued Customer,
Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Nissan?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,599 reviews
January 21, 2023
It was an amazing experience purchasing a vehicle from Universal Nissan. A++ customer service! my salesman was extremely knowledgeable on the products and answered every question I had, made me feel conf Universal Nissan. A++ customer service! my salesman was extremely knowledgeable on the products and answered every question I had, made me feel confident in my purchase… Thank you Mr Harris ur knowledge and expertise are above the rest A++ More
by sgtrichharris
Employees Worked With
Verified CustomerJanuary 14, 2023
Easy to book appointment, see what they have & what do u like, drive while they checked to get approved, sign after u got the best options, then got ur new car & go home, thanks Nissan dealership like, drive while they checked to get approved, sign after u got the best options, then got ur new car & go home, thanks Nissan dealership More
by Shaaban
January 12, 2023
Always goes out of their way to get you whatever you want or need. Javon is such a considerate and helpful man. Chris Oliva goes over 110% for his customers. I would always buy a car from Chris and Javon. or need. Javon is such a considerate and helpful man. Chris Oliva goes over 110% for his customers. I would always buy a car from Chris and Javon. More
by NLEOC
January 10, 2023
Outstanding service and help from Angel and team. My second purchase here and very pleased once again. Angel went above and beyond! Highly impressed and be back for next vehicle again. My second purchase here and very pleased once again. Angel went above and beyond! Highly impressed and be back for next vehicle again. More
by bridgetlucinda77
January 09, 2023
Malísima atención,mala gerencia y mal vendedor, en especial en vendedor Alex Guarino, no responde los mensajes después de enviarle toda la información personal como vin, licencia etc. Terrible experie especial en vendedor Alex Guarino, no responde los mensajes después de enviarle toda la información personal como vin, licencia etc. Terrible experiencia, pensaba comprar una armada 2023, pero después de esta mala experiencia no quiero mas Nissan. More
by Ml
Employees Worked With
January 06, 2023
It was a good experience because he showed me many options and it was quick, had flexibility and just prices. options and it was quick, had flexibility and just prices. More
by DAHER TUFI
January 06, 2023
Thank you Sarfaraz Ahmed for your patience and time. Thank you for your advice in our new car. I really appreciate it. I’m a customer since 2006 where I bought an Xterra and I have it for 16 years. I lo Thank you for your advice in our new car. I really appreciate it. I’m a customer since 2006 where I bought an Xterra and I have it for 16 years. I love ❤️ Universal Nissan are the best. More
by BSAMOTMALDONADO
December 31, 2022
Me recomendaron con Gabriel Carrillo de VIP y realmente nos ayudo a conseguir el carrito que queriamos a un pago muy razonable.. lo recomiendo 100% pregunten por el que los va a ayudar. Gracias Gabriel. nos ayudo a conseguir el carrito que queriamos a un pago muy razonable.. lo recomiendo 100% pregunten por el que los va a ayudar. Gracias Gabriel. More
by yelinsita222
Employees Worked With
December 31, 2022
Very pleasant people, my salesman accommodates my needs every time, the process is quick and easy. every time, the process is quick and easy. More
by Briangiarraffa
