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Universal Nissan
Orlando, FL
2,599 Reviews
Dear Valued Customer,
Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Nissan?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 2,599 reviews
December 25, 2022
Richard Harris has sold me two Nissans. I am impressed with the Nissan. This is my third. I am impressed with the Nissan. This is my third. More
by KWEAGRAF
Verified Customer
December 24, 2022
Volví a donde el mejor vendedor Angelo Rivera y salí con mi guagua nueva! Gracias por siempre dar la milla extra en todo! mi guagua nueva! Gracias por siempre dar la milla extra en todo! More
by Nancyvf78
Employees Worked With
December 20, 2022
Angel was informative, kind, and patient with me. He answered all my questions and if he wasn't sure, he reach out to whomever necessary. I appreciate his patience as I became indecisive. I would rec He answered all my questions and if he wasn't sure, he reach out to whomever necessary. I appreciate his patience as I became indecisive. I would recommend his sales services especially being that he IS NOT a "pushy salesman" More
by Alina
December 18, 2022
I have been dealing with Nissan for some time. All of my cars were Nissan’s.I still own a 2005 Nissan, I had a Sentra and now have a kicks. The service as well as the staff are great!I would recom All of my cars were Nissan’s.I still own a 2005 Nissan, I had a Sentra and now have a kicks. The service as well as the staff are great!I would recommend them to anyone. More
by BRUNI135
December 16, 2022
Tony A the salesman and Frankie the manager seemed to be nice before I purchased my car. I never received my second key, now I am getting the run around . nice before I purchased my car. I never received my second key, now I am getting the run around . More
by WALKERCYNTIKA
Employees Worked With
Tony
December 15, 2022
Amazing services. Definitely coming back when I need another vehicle. Fast services, great communication. Thanks Definitely coming back when I need another vehicle. Fast services, great communication. Thanks More
by SBDORLANDO
Employees Worked With
December 14, 2022
It's been 6 wks now and did not receive plates yet. Universal Nissan only want to get a sale after that they don't care bout they customers 😒 sad. I paid for a car for my son who lives in PA Al Universal Nissan only want to get a sale after that they don't care bout they customers 😒 sad. I paid for a car for my son who lives in PA All the fees reg etc was paid for if they know they couldn't keep their promise they should have just sold the car and have my son do the rest like registered the car himself very bad customer service I would not recommend this place to anyone car purchase 10/23/22 evey time he call about the plates its a different story bear in mind temp plate was only for one month now its almost 2 months never go to this place again More
by shirley_birch
Employees Worked With
December 11, 2022
My car sales rep Adi was amazing. This is my second car i have bought from universal,& both times have been amazing. I don’t think i would ever shop at any other dealer, they are the This is my second car i have bought from universal,& both times have been amazing. I don’t think i would ever shop at any other dealer, they are the best. If your looking for the best deal look no further! More
by Sweetneisha92
Employees Worked With
Abdulah "Adi" Kotoric
December 10, 2022
Great service Reliable Good inventory on pre owned cars Close to home Great salesperson Clean cars Close to home Great salesperson Clean More
by AJHENRIQUES143
Employees Worked With
December 05, 2022
Es un confesionario con bastante selecion d modelos y muy commodore para comprar y un horario flexible commodore para comprar y un horario flexible More
by Beatriz showcase
