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Universal Nissan
Orlando, FL
2,599 Reviews
Dear Valued Customer,
Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Nissan?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 2,599 reviews
November 04, 2022
My experience was excellent. The salesperson Chris Oliva was very grateful and I’ll continue doing business with him. The salesperson Chris Oliva was very grateful and I’ll continue doing business with him. More
by Brenda Rivera
Verified Customer
November 04, 2022
Me trataron bien! Pero al momento de hacer el negocio, el vendedor me dijo un pago y cuando llegue al momento de firmar los documentos era otro monto! Pero al momento de hacer el negocio, el vendedor me dijo un pago y cuando llegue al momento de firmar los documentos era otro monto! More
by JPAGAN286
Employees Worked With
David
November 02, 2022
Each person we spoke to was professional, knowledgeable and communicated clearly. They were able to work with our budget and put us in the vehicle we wanted. and communicated clearly. They were able to work with our budget and put us in the vehicle we wanted. More
by VICTORIAO2800
Employees Worked With
Carlos, Roman
October 31, 2022
We were informed by our sales person that they just received the vehicle we wanted, we made it to Orlando, however as the Nissan Leaf is a vehicle that is hard to obtain, it was sold in front of us, we received the vehicle we wanted, we made it to Orlando, however as the Nissan Leaf is a vehicle that is hard to obtain, it was sold in front of us, we cannot blame the salesperson but he reassured us that we will be on their wish list for their next arriving unit. He also paid for our lunch at their café. More
by Sarah Jane moore
Employees Worked With
Abdulah "Adi" Kotoric
October 29, 2022
The whole experience from start to end and Keith was great but the dealership could have offer some incentives great but the dealership could have offer some incentives More
by JEFFESTE
October 29, 2022
The process was as smooth as they can make it. Much appreciated and satisfied customer. Much appreciated and satisfied customer. More
by ASHLEY.LOHRENGEL
October 27, 2022
Great service and pleasant employees. I enjoy every minute while I was there. They help me finding the right car , answer my questions. I enjoy every minute while I was there. They help me finding the right car , answer my questions. More
by Basemhilal
