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Universal Nissan

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.5
2,592 Reviews
Dear Valued Customer, Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida. Our Mission Statement With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission. Our e-Team Professionals We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing! Why Buy at Universal Nissan? During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here: Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando. Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership. State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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12785 South Orange Blossom Trail,

Orlando, FL

32837

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Showing 2,592 reviews

January 22, 2022

Professional ,great people . My experience with you guys at universal nissan was fantastic . I highly recommand everybody to make a tour there before going somewhere else . More

by LUNDAJ3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Priestley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 23, 2022 -

Universal Nissan responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

January 22, 2022

Erick is such a good sales person he help me find what i needed for the price i was looking for. More

by Steffonbudhram
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Disla
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Jan 23, 2022 -

Universal Nissan responded

Here at Universal Nissan, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Erick, and it was a pleasure having you at the dealership. We appreciate your review! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

January 21, 2022

I had a simple, smooth an enjoyable day doing business with Universal Hyundai. Solid professionals and a knowledgeable staff that we very friendly, open & honest throughout my buying experience. More

by KEVINMICHAELKEALEY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felix Matos, Andrew Soliman
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Jan 21, 2022 -

Universal Nissan responded

Thanks for your feedback on your recent visit to Universal Nissan. It is great to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

January 20, 2022

Nice place, nice people… good attention, my wife and my very satisfied to the attention More

by MALDONADOGJ1985
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Maldonado
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Jan 20, 2022 -

Universal Nissan responded

Thanks for sharing your thoughts about your experience with Universal Nissan. We appreciate your business and hope to see you again soon! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

January 20, 2022

Sam Sagan is the best of the best. He know is product and makes sure we are well taken care of More

by MONTERO.JA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Crespo
Sam Sahman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2022 -

Universal Nissan responded

Thank you for choosing Universal Nissan, your feedback and rating mean a lot to us. We're glad Sam was able to help, and we hope to see you again! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

January 16, 2022

Erick Was exceptional he helped me find the perfect car offered excellent service amazing attitude and big thank you to Juan Crespo and Bill S as well ! overall great experience come to universal nissan More

by Alanis O
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Crespo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erick Disla
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Jan 16, 2022 -

Universal Nissan responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Universal Nissan! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

January 16, 2022

Angel was great with helping me find a car that I was happy with as well as affordable. More

by Lina3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Rodriguez
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Jan 18, 2022 -

Universal Nissan responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Universal Nissan are glad to have you as a customer. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

January 16, 2022

We really appreciate the time and the honesty of the all and for working out a great deal!! More

by Rvega2356
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Disla
Report | Print
Jan 16, 2022 -

Universal Nissan responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

January 15, 2022

Javon was very helpful and quick with what I was looking for. I was out In less than 3 hours with a brand new car. More

by AMANDAPEREZ88
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javon Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 16, 2022 -

Universal Nissan responded

Thank you, Amanda, for your business and this review. We're happy to hear Javon was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

January 14, 2022

We had a great experience with Andrew and the others that assisted in our purchase of the Maxima. More

by RMCWHORTER1994
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felix Matos, Andrew Soliman
Report | Print
Jan 16, 2022 -

Universal Nissan responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new Maxima. We truly appreciate your feedback! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

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