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Val Ward Cadillac Inc
Fort Myers, FL
1,011 Reviews
Val Ward Cadillac is a 3rd generation, family-owned business. For over 55 years we have sought to exceed the expectations of our Southwest Florida clientele. We are your Fort Myers Cadillac dealership with one of the largest selections of new, certified, and pre-owned Cadillac inventory in Southwest Florida. Whether you are looking for a Cadillac XT4, XT5, or XT6 crossover near Naples, a CT4, CT5, or CT6 luxury sedan in Cape Coral, an Escalade in Marco Island or an SRX in Bonita Springs, you will find a plethora of available colors, trim packages, and models ready for your inspection. Let our 8-time Cadillac Dealer of the Year show you how exceptional your luxury buying experience can be.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,011 reviews
June 20, 2025
ValWard is the ultimate best service I've ever had. That's why I keep going back to buy. Jane & Dave are superior. Miss Dan he was a staple there for sure. That's why I keep going back to buy. Jane & Dave are superior. Miss Dan he was a staple there for sure. More
by LISA@FUSION-WELDING.COM
Verified Customer
June 20, 2025
Awesome customer service. Jane is exceptional. Always explains in detail what needs to be done! Jane is exceptional. Always explains in detail what needs to be done! More
by nshelton2013
Employees Worked With
June 20, 2025
The service gentleman was very, very thorough and very polite. It was a pleasure to have him to fix the problem with my Cadillac. I would recommend him for anything. polite. It was a pleasure to have him to fix the problem with my Cadillac. I would recommend him for anything. More
by jlc4043
Employees Worked With
June 20, 2025
They are professional,nice easy to talk to. We like them. They do good work. We like them. They do good work. More
by ANGELICACADEMYOFDANCE
Employees Worked With
June 20, 2025
Had a little issue with my son and his finance, He was told he was all set with finance and sold his car and then found out he wasn’t. He ended up buying a Tesla instead of a Cadillac told he was all set with finance and sold his car and then found out he wasn’t. He ended up buying a Tesla instead of a Cadillac More
by angelaandstef
Employees Worked With
June 20, 2025
Jamie is usually my service advisor but was off the day I came in. Karina took great care of me so as always, the service was great. came in. Karina took great care of me so as always, the service was great. More
by newXT5
June 20, 2025
Jane is an excellent advisor. Steve the service manager worked to find the best price for my tires. Steve the service manager worked to find the best price for my tires. More
by DINIE9016
June 19, 2025
As always, I felt like I was thoroughly taken care of and all my needs were met all my needs were met More
by CAPECORALDD
Employees Worked With
June 19, 2025
As always, Val Ward's Service Department took care of my vehicle in a professional manner. It's always a pleasure to deal with Dave McKinney in the Service Department. vehicle in a professional manner. It's always a pleasure to deal with Dave McKinney in the Service Department. More
by dfewell0
Employees Worked With
June 19, 2025
Best customer service ever! Next day maintenance available. Pick up offered I received a great service in timely manner! Next day maintenance available. Pick up offered I received a great service in timely manner! More
by LIMORENOREALTOR
