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Val Ward Cadillac Inc
Fort Myers, FL
1,110 Reviews
Val Ward Cadillac is a 3rd generation, family-owned business. For over 55 years we have sought to exceed the expectations of our Southwest Florida clientele. We are your Fort Myers Cadillac dealership with one of the largest selections of new, certified, and pre-owned Cadillac inventory in Southwest Florida. Whether you are looking for a Cadillac XT4, XT5, or XT6 crossover near Naples, a CT4, CT5, or CT6 luxury sedan in Cape Coral, an Escalade in Marco Island or an SRX in Bonita Springs, you will find a plethora of available colors, trim packages, and models ready for your inspection. Let our 8-time Cadillac Dealer of the Year show you how exceptional your luxury buying experience can be.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,110 reviews
November 16, 2025
I bought preowned certified and was fully satisfied with the experience. I look forward to regular service at this dealership instead of where I live in Naples. the experience. I look forward to regular service at this dealership instead of where I live in Naples. More
by TPLOUFF
Verified CustomerEmployees Worked With
Don
November 15, 2025
I brought my Cadillac to Val Ward Cadillac for repairs. The service consultant I dealt with was David McKinney. He was outstanding! He explained everything about the repairs needed and kept me from repa The service consultant I dealt with was David McKinney. He was outstanding! He explained everything about the repairs needed and kept me from repairing unnecessary items. He was patient in explaining any issues and answered all of my questions. He kept informed of the progress the repair department was making and when the job would be finished. His honesty, willingness to make sure I was satisfied with the work, and his not taking advantage of me made me a Val Ward customer. When I need a new car, I will ask David who to see at Val Ward. David Rubin More
by david_rubin
Employees Worked With
November 14, 2025
My service advisor, Dave has always given me excellent service and my latest experience was no exception. Recommend him highly. service and my latest experience was no exception. Recommend him highly. More
by jsancin
Employees Worked With
November 05, 2025
Amazing crew! Very professional! Promote them now! Very satisfied with my purchase. Stress free and plan to do future business with this dealership! Very professional! Promote them now! Very satisfied with my purchase. Stress free and plan to do future business with this dealership! More
by virtuaed
October 28, 2025
This is a top notch dealership. This is the second car purchased from Val Ward this year. This is the second car purchased from Val Ward this year. More
by kevakasper
Employees Worked With
October 25, 2025
Service was scheduled and was completed as stated. All items were completed in a professional manner, and the car was returned as promised and cleaned! The salesperson Gary Pratt & manager Jose Irib All items were completed in a professional manner, and the car was returned as promised and cleaned! The salesperson Gary Pratt & manager Jose Iribar delivered exactly as promised. Refreshing to purchase & service a car when everything promised is delivered. Thank You More
by Garry
October 25, 2025
I received an email from Pete about my experience at Val ward certified used cars visit, I said it was horrible my car trade in value was between 38k and 42k I was given 32k.like if it was stolen. I explain ward certified used cars visit, I said it was horrible my car trade in value was between 38k and 42k I was given 32k.like if it was stolen. I explain that on my email but unfortunately my email response went to the person that I was told he gave me that price.. My feedback suppose to go to Pete the GM, not Jose. When a vehicle is loaded with options that i gave you a factory print out options you suppose to enter those options. Maybe you should show your salesman how to do that as part of the job. But to low ball customer's vehicle price like that is insulting. More
by elmoudane1
October 25, 2025
My new Service Advisor Chris was amazing. Everything worked like clockwork and there is now way I could love my Lyriq more than I do! Thank you! Everything worked like clockwork and there is now way I could love my Lyriq more than I do! Thank you! More
by Beyond Satisfied Customer
Employees Worked With
